November 2023 by Google user
We chose the Travelodge for a weekend stay as you generally know what you're going to get with a Travelodge. We travelled from Essex coming to Swansea for a business trip. The check in was easy, hotel is located within the service station and staff are helpful. The room and corridors were clean and tidy. Bathroom and towels clean and tidy. There was everything we needed for a short comfortable break. Bed a bit squeaky but fine. For the price we paid this was excellent value. Plenty in the services, parking easy and close to town and the beaches
November 2023 by Ceryl Marsh
We chose the Travelodge for a weekend stay as you generally know what you're going to get with a Travelodge. We travelled from Essex coming to Swansea for a business trip. The check in was easy, hotel is located within the service station and staff are helpful. The room and corridors were clean and tidy. Bathroom and towels clean and tidy. There was everything we needed for a short comfortable break. Bed a bit squeaky but fine. For the price we paid this was excellent value. Plenty in the services, parking easy and close to town and the beaches
November 2023 by David Jones
Usual standard Travelodge but dated. Key instead of key card, Waterfall noisy outside window which the staff knew about the gutters issue. So why put someone in there? Expelair didn't work in bathroom. Place needs some
October 2023 by Pravin Mistry
A basic Travelodge hotel on the M4 Services in Swansea, good location and facilities.The hotel reception is inside the services straight ahead as you walk in. The only thing I would say about checking in was that I had to wait roughly 10 minutes before anyone came to the desk as their was a sign saying a member of staff had stepped away from the desk. Friendly staff, good service and helpful.There are no lifts only stairs, you may need to ask for assistance if required.Our room was ok but in the bathroom, it's not good having 2 separate hot and cold taps as you can't mix the water. There should be a mixer tap at least.Good location for a hotel but this Travelodge needs a refurbishment.Food & drinks: Enough food choices in the services, Costa Coffee, fast food and other shops. Otherwise the town centre is a short drive away.
October 2023 by rachel white
We were really tired and were glad of a clean room and comfortable bed. Staff were lovely. Excellent value.
September 2023 by Andrius Paldavicius
Great service, quick check in, rooms are a little dated, but everything is provided including a fan as it was very hot at the time!
September 2023 by Justin W
Great place to stay, just a few minutes away from the motorway, the facilities around the hotel were good, everything you need all outside your room. The room was very clean and tidy, everything worked. The staff were lovely especially a lady on reception called Amanda who was lovely with my mother, she saw my mother wasn?t very good on her feet so without being asked she changed all our rooms to ground floor rooms, all next to each other.
September 2023 by kaymurray12power
We stayed at the M4 Travelodge while visiting our son and his family. The staff were extremely friendly and helpful and the room was very clean and comfortable. The only flaw was the lack of a sign for the Travelodge coming into the Services area. We will definitely be staying there again.
September 2023 by Thestig21
Excellent staff on arrival John was very welcoming on the reception desk rooms were spotless spoke to the reception desk regarding the TV not working in the room and was moved to another room straight away I would highly recommend the hotel staff are friendly and rooms are perfect John on reception is excellent
September 2023 by Scenic41091601640
Excellent customer service from Amanda, she was polite, friendly and professional, the facilities are decent and the whole stay experience was value for money, would definitely be staying here again in the future
September 2023 by Paul H
Brilliant location at J47 M4 East, perfect for our coach pick-up the following morning. Rooms consistently clean.
September 2023 by Johnnie West
Informed I was free to park anywhere. Received a ticket from the company that looks after the parking. 1 star would like to give 0 stars.
September 2023 by i Love Drive Driving School (i Love Drive)
The mattress are not that comfy and they provide a very small table fan specifically when there is a heatwave. Air circulation is poor
September 2023 by MSS100
Friendly welcome. Spotless bathroom. Lovely clean white sheets, duvet and pillowcases. Simple decor. Plenty of tea bags and milk (ask for more) Can?t be faulted for value for money. Every Travelodge room is the same so you know what to expect. Stay regularly all over the country.
September 2023 by trenchantly
If you like your rooms loud, hot, very old and ill equipped, this place is for you. Special features are the lack of bar or restaurant, entry through a service station and prison look. That said WH Smith?s is open all night if you need something to read.
