January 2024 by Susan Townsend
Excellent customer service from Paula - Treorchy StorePaula assisted with a winter holiday of 24 friends and family ensuring all adults and children were all catered for with children's ages ranging from 3-16. Fabulous service, so pleased with how easy and stress free it was. Massive thanks we all really appreciate it xxx Sue Townsend xxx
November 2023 by Max Tyson
Zoey was of most help for our enquiries and she was very helpful with looking for future holidays. Thank again zoey and to the tui team
October 2023 by Ceryl Bateman
I love going to book my holidays here. The staff are always so friendly and helpful.A friend and I went to book a holiday for a group of girls today with no real idea of where we wanted to go?Clare was soooo helpful and spent time to listen to our requirements (all different due to the different personalities holidaying together) suggesting places I would not have thought of visiting and a few I wouldn?t have even know about if it hadn?t been for Clare?thank you Clare (and your colleagues) for helping us to book our next years? summer get together in the same way that we were helped last year by you to book this years? summer get together?..we?ll obvs be back again?Lynette and Ceryl xx
September 2023 by Ffion Vincent
Recently booked a holiday in the Treorchy store with Ellie. She was extremely helpful and polite and knew exactly what we were looking for. Ellie found an amazing destination for us which we can?t wait to go to! We also visited the store earlier this month for travel money and a travel money card which Paula helped us with. Paula was very friendly and told us everything we needed to know about the travel money card. We are planning on visiting and booking again for a holiday in September 2024 and will book with Ellie.
August 2023 by Emma Hall
I have booked many holidays with Tui Treorchy and Claire is very helpful and always finds us a great holiday. Nothing is to much trouble for her. Definitely book with her again
August 2023 by Mark Mainwaring
Booked over the phone with Seren at treorchy branch. Seren dealt with the booking very professionaly and explained in detail about the hotel.Seren was recommended by a work colleague,as I usually use tonypandy branch. After my experience with the professionalism of Seren,I would definitely recommend using the treorchy branch,and if possible asking for Seren to deal with it. Thankyou again Seren. .
July 2023 by Kim Davies
We booked our holiday with TUI Treorchy, received excellent service as per normal seeing the lovely Paula she was fantastic and very knowledgeable. Can?t wait to book for later in the year.The team were so Friendly and Welcoming.
July 2023 by Amy Dobbs
Zoe was amazing when me and my partner booked to go to Egypt. She was so polite and friendly and knew exactly what she was talking about! The trip was amazing so will definitely have Zoe to book our next holiday ?
July 2023 by Mathew Owen
Rang and booked our 2nd holiday this year with Seren for late September, great service yet again, answered any questions I had with ease and very professionally, her first recommendation turned out to be superb, exactly what we wanted, and will continue to put our trust in her when ordering.
July 2023 by jamie legge
I Booked my holiday with Seren. Outstanding customer service. My booking was managed promptly and with the utmost professionalism with every little detail covered without hesitation.
July 2023 by Nevaeh Leigh
Thank you Seren for booking me an amazing holiday over the phone, great service and well spoken, she had the knowledge and was very positive knowing the ideal holiday destination I was looking for. Second holiday this year booked with Seren and many more to come.
July 2023 by Charlotte Akers
Extremely helpful staff. Always cater to our needs and budget. Friendly and welcoming, can't do enough for you.Lots of options and recommendations given for hotels and areas.Staff listen to what we want and find the best place to suit us.Nothing is too much I've had to change my holiday and it was such an easy process.Always use them and will for all future holidays.
July 2023 by Ffion Hurley
Always recieve a very warm welcome into the store. With having some idea as to what holiday we wanted and whom was going, the staff there were extremely helpful. Staff member Claire attended to our booking and was extremely helpful, very patient and knowledgeable about the different resorts and destinations and always keeps our needs in mind. Nothing is ever too much trouble however many times we go in! Cant wait for our holidays!
May 2023 by Helen Palmer
Excellent Service from the Tui shop at Treorchy. Claire, Sam and the girls are always so helpful and find us the best holidays. Highly recommended.
May 2023 by rhiannon dolloway
Received a very warm welcome into the store today. With having some idea as to what holiday we wanted and whom was going, the staff there were extremely helpful. Staff member Claire attended to our booking and was extremely helpful, patient and knowledgeable about different resorts around the world, always keeping in mind what would suit us best as a family for our holiday.We booked today and are extremely thankful for the advice and information given. We cannot wait for our holiday and are super excited.
