January 2024 by Norman Davies
My wife and I have been customers for a long time at Ebbw Vale Optical Centre. We have always found the staff Justine and her colleagues extremely helpful. Over the last year or so I have been suffering with cataracts on both eyes. As a result I attended the centre before Christmas 2023. Tests carried out by Donna the Optician suggested cataracts which should be removed. To say I was apprehensive is an understatement!. I began to think of excuses not to do so. However with Donnas advice and encouragement I went ahead. Arrangements were made for me to visit Mr Girgis a specialist in cataract removals. Just before Christmas I had surgery at the Spires in Bristol by Mr Girgis on both eyes, absolutely brilliant. The whole process was first class from Donna's initial examination to the actual surgery and after care including follow up was also first class. My eyesight is now almost 20/20 which is fantastic!!. I offer my sincere thanks to Donna and her team at Ebbw Vale and Mr Girgis and his team at St Josephs and Bristol for their wonderful work which has now resulted in me not needing glasses after some 70+ yrs!!
October 2023 by James & Kathryn Thomas
Pleasantly greeted,calm place + professional/thorough eye examinations offered!
September 2023 by Vanessa Burnett
My mother and I are both registered at this opticians. My mother has dementia. The optician and assistants were wonderful. She needed new glasses and we couldn't find any suitable but Justine helped and, being a fresh pair of eyes, picked a beautiful pair that really opened up my mother's eyes. We've been going here for years, I just hope nothing changes as they are the best.
November 2022 by Steven Millard
My wife had a problem, made an appointment easily and the optician at Ebbw Vale Optical Centre quickly spotted a tear on each retina. He rang the hospital and we were in Newport within the hour having laser treatment. Exceptional care and superb service shown with a follow up call from the optician a week later to see the outcome and check my wife was doing well. A massive thank you!
November 2022 by API88
Had an issue with my eye so called and the lady fitted me in right away. Very kind & friendly.
November 2022 by Peter Morley
My go to opticians! This business has polite and well trained staff
November 2022 by paulyplopee
Extremely helpful and friendly staff. And I love my new glasses. Thank You
November 2021 by Christine Priddy
Excellent service, great eye test too. Joss explained to me what each test was showing and why they were necessary. He was friendly and helpful. The ladies in the shop area are kind and friendly.
November 2021 by Jen Williams
Needed an emergency appointment with Optical Centre in Ebbw Vale this morning. The receptionists were friendly and helpful. The optician Jos was professional, friendly and efficient. It was an excellent appointment. I highly recommend this optician.
November 2020 by Kashif Ali
Had an excellent experience here, the customer service was second to none and given that it was a family hisness I felt like there was a personal touch, which would be missed in larger firms
