March 2024 by Helen Abel
Dirty tables. Not enough staff. Slow
March 2024 by Helen,Steve skyava
Nearly all the tables had dirty crockery on them. People had to move the dirty items so they could use the tables. No staff to actually clear or clean them. Staff struggled to cope with the customers, although they seemed to be doing. Took us nearly an hour to get served. I'm glad we were taking out.
March 2024 by Steve Galloway
Costa's outlet at Plas Coch Retail Park, Wrexham offers a bright and spacious experience in walking distance of Sainsbury's, Boots, M&S Food, Pets at Home and other retailers. There are no surprises about choice, and the outlet features an easily navigable drive-thru to make life easy for anyone wrapping up a round of shopping, or for those needing respite from travels along the A483.
March 2024 by Franco Cargius
look. this is always a busy place with never enough staff to manage. so my experiences here are not based on them.it has drive through that should be suspended in busy periods in order to catch up in the cafe seated area. the last 3 trips I have had to clear a tables in order to sit down. on one occasion I had to ask for a wipe as the previous customers had left the table a mess. again not the staffs fault they are too busy to cope.if you want to wait for an hour in a queue to exit the complex on match days. wait 10m at a junction for the woman in the Audi to let you out whilst ignoring your pleading stare then this is the place for you.the car park must waste the carbon footprint of an Apollo rocket every other Saturday while Currys next door will sell you a TV that saves you the equivalent of q 5w led bulb every year.great place. go visit.
March 2024 by Nicholas Lanceley
Always seem to run out of important stuff like cups and sugar food is grossly overpriced always super
February 2024 by this is lit
A friend and I were dining in and I ordered a cappuccino and ham and cheese toasti, I wasn't happy when we were given a takeaway meal, we expected our drinks in a cup with a saucer, and our toasties on a plate, oh and we were not even given a tray to put them on, I won't be going there again, very very poor service.
February 2024 by Kata Hr
Hello. We were in a cafe on February 4th. ordered 2 cappuccinos. They made us half a cup of drink. we were shocked. We were very sad. we are regular customers. Costa contacted us! and gave me two free drinks
February 2024 by ashlee stephenson
Very busy, great staff and good coffee. Perfect.
February 2024 by Jonathan Ayres
Apalling slow service -waited 20 mins after ordering, tables were filthy and not been cleared for a long
February 2024 by Natalie Hallmark Jones
Popped in for a coffee with a friend, coffee is good as usual good choice of cakes but too early for me, only down side was the sun glearing through the windows blinding me as all other tables were full we couldn't move seats could do with some blinds to drop down, spent most of my time with my hand shielding my eyes so I was squinting, even with my light reactor glasses on went home with a headache :(
February 2024 by mum sea
Busy but still a pleasant
February 2024 by norma Currie
Most staff excellent.Kid-friendliness: The majority of staff are lovely, helpful and kind.
February 2024 by L Jones
Lovely place to grab a quick coffee.
February 2024 by Jeffrey Bebbington
This Costa is a let down towards all other Costa outlets. Tables not cleaned by staff we had to clear ours ourselves, waste bins overflowing very disappointed, staff didn't seem to
February 2024 by David Fearn
Very pleasant staff Very reliable hours of opening not like a lot of the industry at the mo.