September 2023 by Google user
Fantastic customer service from Jeff \\u0026 Michele. Spent a lot of time with us helping us to select a new mattress. Never felt rushed and they were extremely knowledgeable about the products in store . Many thanks
September 2023 by pat ramsay
Richard was very helpful, gave us advice and explained makeup of each mattress clearly.
August 2023 by Sue Jones
Fantastic customer service from Jeff & Michele. Spent a lot of time with us helping us to select a new mattress. Never felt rushed and they were extremely knowledgeable about the products in store . Many thanks
August 2023 by Sharyl Lloyd
I visited the branch in Wrexham with my son to look for a double bed. I have trouble with my back. I was greated by Jeff who was very friendly and helpful. He helped me chose a mattress gave me a pillow to use so I could test them. Then he left us to decide and try all the mattress. He offered us a drink while we decided. We were very impressed with everything. Thank you Jeff.
August 2023 by Jan Myers
I went to Dreams to purchase a bed as I have had good service in the past. Paul came to help and he was very knowledgeable and patient. I tried a number of beds and wasn't rushed, I found the mattress and base that was suitable for me and the delivery is early September. Thank you Paul for you expert help
August 2023 by Caroline Birch
Arrived at Dreams Wrexham. Saturday 29th July. Made to feel welcome and advised the best mattress to suit my body. Came away feeling grateful for all the help Dreams had given me. Hoping mattress lives up to my expectations. Thank you Dreams.....
July 2023 by jac Harris
Fantastic and patient service by Rich in Wrexham, super friendly, offered me a glass of water and then listened to my needs. Extremely knowledgable and used that knowledge to find me the perfect mattress! Fantastic team!
July 2023 by Emma Mckevitt
Lovely service from Michelle at the Wrexham store, really helpful & friendly lady. Love our new bed. Thank you ?
June 2023 by Alison Robertshaw
We were greeted by Michele who was very pleasant and helpful. We undertook the Dreams sleepmatch and were shown and tried a number of mattresses in different price ranges that were indicated as suitable. The whole shopping experience was easy and comfortable and while we came away with a lighter wallet we'll hopefully benefit from better night sleeps ?
May 2023 by Sandra Lewis
Our experience in dreams Wrexham was great we were greeted by the lovely Michelle who showed us around and wasn?t pushy at all ,she was full of knowledge and very friendly .we got to have a go on the bed to see which mattress was suitable for myself and husband great experience lol . Thank you Michelle you were great and I hope dreams realise what a star they have in you xx
April 2023 by Russell Harrison
Dreams was great and staff very friendly. With the internet taking over the world places like this will stuff and i recommend going in to store. They can test your sleeping so they can recommend a mattress to suit
April 2023 by Georgina Lewis
I spoke to Paul whilst in Dreams and he couldn't have been more helpful. A very pleasant experience and I can highly recommend this company if you need a new bed or mattress. Thank you
April 2023 by Christopher Manning
During our recent visit to the Wrexham branch our customer advisor Jeff was very helpful going above and beyond when meeting my partner and I?s demanding requirements in terms of a bed for storage around a tricky fitted wardrobe. As a result of Jeff?s attention to detail approach, we also ended up purchasing and additional mattress on top of the bed frame as part of the Good Friday sale.His friendly and excellent approach to business really impressed us and we have informed family/friends to purely go for Dreams if interested in purchasing a future bed or mattress!
April 2023 by Michaela
Excellent customer service today at Dreams Wrexham. All staff were kind and wanted to help. We bought a king size silent night bed. We choose our comfort options using the sleep match system, then we were shown numerous mattress that matched our preference. We were given ample time to choose the perfect mattress (and told not to be shy, to just take our time and enjoy it). We were given pillows to really get comfortable, which helped get a better feel for the bed. To top it off we were offered a drink, then left alone to decided on our ideal fit. Michele made the experience fun and was very informative. Due to suffering back issues I really wanted to get this purchase right. I would highly recommend this establishment, the service and the mattress was excellent.
April 2023 by Eileen Edwards
Yes to all greet,drink,use of sleepMatch Michelle was an absolute Dream, she made us feel so welcome and she listened to our requirements. Would recommend to anyone . Very satisfied customers
