November 2023 by sue hanley
Had the Xmas turkey meal, unfortunately it came out cold so had to be reheated. The meal was very disappointing, the turkey was not proper turkey, tasted like processed meat. All the vegetables were really hard and the cauliflower cheese had no taste of cheese at all. Yorkshire pudding was very hard to cut. The only nice bits was the mash and pigs in blankets. Also there was no brussel sprouts or cranberry sauce. Gravy way too thick. Did not enjoy.
November 2023 by Pickle Rick
Lately the food has been bad my burger was deep fried and like cardboard waited 30 minutes before having to ask if it was coming, they had forgotten. friends finished thiers before I received mine, had to go back again for dessert to received the wrong cake. Most of the Staff seem like spoilt stuck up children that are huddled in 1 corner gossiping and on thier mobiles. Not like it used to be.
October 2023 by Adam Lyne
Wrong orderFood not as asked for itWaited so longOnly 2 people working in kitchen ovs can't cope need more staff.Food was cold by the time I got it ate most of it anyway because I was hungry happened a few times bow gave it a chance today was let down I want be backI would avoid if I were you it's cheap but still not worth it go asda
October 2023 by Tom Mccabe
I came to get a nice breakfast from here and the food was cold they gave us the wrong order and they took it of us and then our food was cold and it wasn't even nice bc it was cold won't come here again
August 2023 by Tim hughes
Truly dire,one person ( who was very apologetic) serving, said they'd run out of food at 4pm
August 2023 by S9194DUtimh
Truly dire, one person serving, cleaning,said they had to close,lack of staff,it was 4pm, really poor
July 2023 by teacher006
Appalling service, it's always busy there, and possibly due to being understaffed, the service is slow. The tables are rarely wiped, and every member of staff there looks fed up. After 40 minutes of waiting, a server cake with my order which was wrong, not sure how, as everything is digitally recorded on the receipts nowadays. After another 20 minutes of wait, my overdone scrambled eggs arrived. I asked for a refund, and he said, fine, if you start eating it then no refund. I gladly returned the plate. Say no more.
June 2023 by Stephen Hallett
2 breakfasts for £10 It includes toast, but not toast as we know it more like a white piece of bread stood next to a toaster rather than being put in it. Sit by a window because your going to need the heat of the sun to warm the breakfast up as it was cold. Even my dog turned its nose up to the sausages. The icing on the cake was a 30 minute wait. When challenged the till operator said "we are not Gordon Ramsey, not even close", put it this way he wasn't lying I would have been better off going to the "Greasy Spoon Cafe"Dietary restrictions: Stay away
June 2023 by sonya c
Under staffed. Was told it would be a 20 minutes wait but ended up waiting 40 minutes, our breakfast came and for the money it looked good apart from the broken egg but it was stone cold only sausages were warm very disappointed. Didn't have a drink with my meal because we waited that long that we drink it before meal came.
May 2023 by Chris wood
waited 45 minutes for 2 breakfaststhe food was very greasy, everything had their own puddle of grease. Some things over cooked, some things under cooked, shell in the scrambled egg and the toast was diabolical!
April 2023 by stephen O
Ordered a full cooked breakfast, after receiving went directly to the till to inform the tomato and mushroom was missing. The girl on the till was the same girl who had brought the food over she simply replied without apology, "we don't have any tomatoes" and went to speak to the cooks, I thought she was arranging replacement so I went back to the table because I didn't want the food to get cold, it was luke warm if that, so not so enjoyable. No food came to our table and there was never any apology, just seeming expectance that we pay for something and if it isn't available so be it.
March 2023 by Vic Grout
It?s a shame. This used to be one of the best cafes in Wrexham; now one of the worst. The food?s mostly OK (and a decent vegan range) but the orders often arrive late, cold and wrong simply because there are too few staff and they?re working beyond their limits. It?s not their fault: they do everything they can but management are clearly trying to save a few pennies by not having enough of them. Equipment such as coffee machines is also in a very bad way and often not working. The result is an awful experience for customers and staff alike. Poor management, nothing else.Vegetarian options: Decent vegan options.
March 2023 by Thomas Howard
Terrible service as others have put. Obviously reviews and complaints aren't being taken on board.Ordered simple food. Staff didn't warn us of a wait time and then after 30mins I asked for an update, only to be told it will likely be another 30mins as "we're busy". Poor communication and service. Understaffed and the staff that are on do not put in their share of any effort.This isn't the first time we've been and had a poor experience.I doubt we'll return.
February 2023 by 158vicg
It?s a shame. This used to be one of the best cafes in Wrexham; now one of the worst. The food?s mostly OK (and a decent vegan range) but the orders often arrive late, cold and wrong simply because there are too few staff and they?re working beyond their limits. It?s not their fault: they do everything they can but management are clearly trying to save a few pennies by not having enough of them. Equipment such as coffee machines is also in a very bad way and often not working. The result is an awful experience for customers and staff alike. Poor management, nothing else.
February 2023 by hennaroo
Waited over 45 mins for a breakfast and avocado on toast. Breakfast cold and poached eggs overdone. Tables left uncleared all around, staff unhelpful. Terrible