October 2023 by Margaret Hosie
Do the people in the Brynteg area realise how extremely fortunate we are to have this wonderful facility on our doorstep? The staff are always willing to help, remain polite on every occasion, even when they are rushed off their feet with a crowded shop. They are always willing to find out at what stage your prescription is at. A massive thank you to the pharmacist and every one who works there, they all give 100% of themselves. Without a doubt this is the busiest and best Pharmacy in Wrexham. They deserve to be commended.
October 2023 by Dee Prydderch
The 2 ladies in the pharmacy went above and beyond for me today! Highly recommend and will now continue to use this pharmacy in the future ? Thank You
June 2023 by Claire Taylor
I have been living in the area for the last 5 years and have been a regular at this pharmacy during this time. The staff are brilliant, always incredibly helpful, friendly and service with a smile. I have been present when customers have been incredibly rude to the staff and they have handled them professionally and politely (I certainly couldn?t have been as polite and professional as they were!) I went in today to see the pharmacist under the common ailment scheme. She was able to see me within minutes, she was fantastic and made me feel at ease. I suffer with bad anxiety especially in social situations and she made me feel really relaxed. Thank you :-)
June 2023 by Donna and Dexter Lines
I went to Rowlands in Brynteg in need of antibiotics for very bad tonsillitis when I couldn't get through to my doctors. The staff were so helpful and friendly. Karen at the desk was so helpful and then the Pharmacist (I didn't get her name unfortunately) took me into the side room, was able to swab my throat, get me a prescription and get the antibiotics immediately for me. Can't reccomend enough!
June 2023 by Thomas Booth
I recently went in for a quick consultation and can honesty say the customer service is just what you need when you're not 100%. They were polite and made sure I went away feeling looked after. Thank you!
June 2023 by Thomas Hanmer
When ever I go into the pharmacy I alway find the pharmacist helpful and willing to speak in private if needed .the staff are helpful polite and knowledgeable and always trying to make getting your medicine easier
June 2023 by Paul Hughes
Find the staff helpful, courteous. My experience is one of positively....
June 2023 by mike ralph
Great service every time, very happy shop
June 2023 by Shaun C-J
Fantastic pharmacy, always helpful and the staff are great!!!!
May 2023 by emma freeman
Awful chemist. Constantly losing prescriptions. Get the impression that the staff find this constant lack of attention to detail 'hilarious '. Only use if necessary.
February 2023 by Teresa Shone
Nice people very helpful
July 2022 by Sarah Elson
Best service in the area.
June 2022 by Sam Bexon
Today I went in for medical advise as their website states they provide. However, when speaking with the pharmacy manager ?Alison? me and my grandmother were met with a sarcastic, derisory and completely unnecessary comment when my grandmother said she didn?t have her bank card with her to pay for recommended tablets on my behalf - not knowing I had my own method of payment - which was answered with ?well what did you think you were coming here for?? Followed by a puzzled look at me. Whether this was to make my grandmother feel stupid in front of other customers in the store I?m not sure, but she?s come away feeling embarrassed and belittled by somebody who was clearly not having a good day. A disappointing blemish on the otherwise friendly staff.
February 2022 by Ian Hughes
Friendly helpful staff, repeat prescription has to be in a week before I need it, always on time.
December 2021 by Elizabeth Roberts
Nice staff but really slow and my prescriptions are always late
