March 2024 by Sian Hope
I was seen very quickly and my vision had deteriorated within a matter of days. the young lady who tested my eyes was very thorough and explained everything to me.
February 2024 by Keith Prebble
The whole process was simple, honest and professional, particularly the assessment by the Optician and the selection, measuring and fitting by James.Also very happy with the delivery time.More than happy to go back to this store and recommend to others.
February 2024 by Steve
What a great experience it was buying my glasses from this store. James was excellent from start to finish. He took the time to help me select my new glasses and once they arrived he personally ensured they fitted correctly. All the staff I dealt with were extremely helpful and I would highly recommend Specsavers Wrexham.
February 2024 by lassy lassy
Quick easy process getting the glasses I needed at a great price! All staff I met were very friendly and helpful. I had a very thorough eye test which was very reassuring . I prefer the Wrexham store to the one in Chester, the store in Wrexham is clean and bright and quiet despite being very busy.
February 2024 by albert scanlon
I was told by somone that my lenses were in stock. Went to the branch later and they were not there. Promised 2 callbacks that never came. Very poor. In previous times they used to stock lenses for all powers ...not now. Normally have had very good service but this episode has caused problems with work as well
February 2024 by Patricia Ann Edge
Very satisfied with my service from all the staff in the Wrexham store and Rob help me pick out my frames
February 2024 by Steve Curran
I've been pleased with the way I've been treated and looked after for some time now so I've started taking my old man who's a diabetic 83 year old there to be cared for. He's not been happy for a while with his poor vision and the lack of support from previous opticians when it came to choosing the correct type of lenses and frames for his new glasses but even after his first visit he was saying it was already an improvement! Since then, a member of staff called James has made sure he's been looked after properly with everything explained to him in detail and the new glasses he needed were the exact style and fit required so I will always recommend the Wrexham branch of Specsavers to anyone.S. Curran
February 2024 by Malcolm Williams
Left with out an eye test excessive wait of over 20 minutes, never go again!
February 2024 by Linda Tinsley
Great efficient service and staff looked happy to be there .
January 2024 by Andrew Mountain
Friendly staff thorough examination and new specs just right.
January 2024 by Garry Summers
The professional service i recieved was exceptional, from the greeting and throughout my time there, i was treated like a human being, not just another customer on a production line.Emma the optician was absolutely brilliant in diagnosing what was happening with my eyesight.Nothing was too much trouble, this is the way all companies should be treating thier customers, well done to all at specsavers wrexham.
December 2023 by Les Osbourn
Super friendly and efficient, nothing too much trouble
December 2023 by Cynthia
Stopped by to ask if they could switch out lenses in 2 identical frames that I had purchased from a different company. Tahsin, a Specsavers technician, warned me of the risks and when asked accommodated me by switching the correct lenses in the least favoured frames. He then let me know it looked like it would work to put them into the favoured frames no problem. I'm very pleased with the results and the time, care & attention given to me, especially considering I did not buy the originals at Specsavers. 5 star service!
December 2023 by chris jones
The staff here are very professional and do an excellent job..
December 2023 by craig elliot
Thoroughly professional and polite, James and the team, while making me fully informed and aware of my options, quickly established my needs and expectations and provided an excellent service. Well done Specsavers Wrexham