February 2024 by Nia Williams
Lost a sale from no help at all !!
January 2024 by Rob Evans
A very large Sports Direct that even had a Levi?s section.
November 2023 by Jeanette Williams
Wen you ask about something thry just leave you standing there they never come back with a answer
November 2023 by Linda Austin
Staff are not very helpful. I found customer service is non existent!!!! Kept waiting for long bouts of time, security tag's not removed from item's, even though I asked repeatedly for the cashier to make sure all tag's were removed, as didn't want to have to return to get it done,later to find still attached!!!! Senior staff come across as rude and spare no time to help you, AT ALL!!!! I didn't rate my shopping experience there as pleasant at all, they just want your cash and give no customer service or satisfaction in return. I wudn't return or buy from there again. Not impressed at all......definitely wudn't recommend to friends and family either!!!!
November 2023 by Lorraine Beales
Went into shop member of staff acted like she couldn't be bothered to get me some trainers I wanted asked if she had them in a 3 she said they begin in a 4 but I've had same ones before . I think the staff need more training in customer care .
October 2023 by Joyce Williams
Price labels & actual price till different.. girls on tills helpful but not good practice to mislead customers!!
August 2023 by Sarah Vaughan
I can honestly say 1 girl who works on shoe department when I visited the store aweek ago was on top form brilliant service shame I don't knw her name. today I visited an was not satisfied at all I have 4 children the cost of uniforms an having 2 get the correct shoe for school is painful I picked out 4 pairs reasonably priced as labelled on shoe box however when paying at the till I was charged alot more. I did make a statement that you should be more loyal the girl at the till was apologising an spoke to manager emma i believe in charge off that department she did not care I ended up paying more than what was clearly labelled on box get your priorities right very disorganised not happy
July 2023 by June Peate
Nice shop just a shame some of the staff don't want to help... I waited 40 minutes for a pair of trainers to appear from the storeroom...then I left! I won't be using the shop again....
July 2023 by Nick Norton-Berry
Very unhelpful staff..went to get a replacement for a faulty online order and was told they couldnt do it. When I said I had googled this 3 days earlier and it said I could I was then told they could do it....avoid the place like a plague..Just editing as I wasnt going to give any stars but had to give at least 1 to post
July 2023 by Sharon Agyapong
Appauling and very rude staff and not happy in the fact you cannot get hold of them via phone ,the way the staff spoke yo myself yesterday when shopping with my daughter and autistic son was very shameful of her
June 2023 by Daniel Rogers
The store is located not far from the bus station and I have bought a lot of new jogging bottoms and trainers and a couple of coats for winter and summer, and they have some great 2 for 1 offers for sports wear and sales on certain trainers and I love my winter Soul Cal Company coat I bought for £42 and it was meant to be almost £90, so it was a great bargain of over half price off, and the new Adidas Racer R71 trainers were amazing value at £52, so I think it's definitely worth a visit ??
June 2023 by jenny griffiths
Appalling service, rude staff when one could find such a rare being. Asked for assistance 4 times before a person appeared. Till staff surly. Pointedly insulted my husband regarding his ability to put a debit card pin into the machine.
May 2023 by Ben Blackford
Not enough staff on shop floor to assist with shoes, when called on radio, one member loudly replied he was "on the toilet" very unprofessional and unorganised.
May 2023 by Lewis Wood
Every time I buy something from this shop they leave the security tags on and I have too come back and get them taken off 3rd time now absolute joke!
March 2023 by Pabs ?Pablo? Escobar
USC in here is the pits. Wander around looking for any member of staff to assist. Mary Celeste!
