December 2023 by Paul Thomas
An excellent experience so nice to have a person to person experience with a smile. It was worth the 9 mile journey
March 2023 by Dawn Parker
I was helped by a lady called Jodie yesterday, Barclays at Ystrad Mynach branch, who was efficient and kind beyond my expectations. Unusual to see this level of service in any bank, and certainly way beyond my local branch. Thank you Jodie.
October 2022 by Maria Howells
Fantastic today. It?s really improved over the last couple of weeks.There?s now a desk that can help you with things rather than previously being given a phone number by staff behind the cash counter.Chris helped me fill out and check over a form, and was super helpful and friendly.Massive difference being able to talk to a ?real person? in person.Thank you very much Chris.
October 2022 by Kan K
UNHELPFUL&RUDE!! Manager really negative and don?t care about people reported, all of the staffs are from the old generation never changed, thus working so slow even long queue they keep talking and never getting better. Head office should look at the ratings and the point of view.
March 2022 by Jess R
Leave there just as confused as i did when i got there, they are so UNHELPFUL, worst branch ever, whats the point man
August 2021 by Steve Dobbins
Rude staff and won't even let me take my own money out after 1pm and take over 15 minutes to serve one customer even though its the staffs fault why its gone past 1pm. Poor service
August 2021 by Nicola Vaughan
I have been a customer of this bank for over 20 years I have never felt so let down by this bank I work nights and was unable to put money in as the close the counter at 1pm but are open for inquire till 2 what a waste of time having a bank in the village
August 2021 by Cal
Pathetic... Website says closes at 2 p.m. They wouldn't allow me to deposit money at just gone 1pm.. Told me to go to Blackwood...
August 2021 by Mark Beynon
Parking is difficult here and the atm is regularly faultyService at the counter is only satisfactory.
August 2021 by Duncan Smith
Friendly helpful staff, branch always clean
September 2020 by Lesleyann Arzu
Never helpful and waste of time
May 2018 by c hawk
ive tried to open accounts with this bank, over the last 29 years, because they are the first bank i walk past. its now a hobby to call in and ask if i can open an account. each time i try, barclays havent the staff to deal with opening accounts.
it takes but a moment, from your day, and then you can move on to lloyds who realy are a bank who will welcome you.
April 2018 by Shane Stokes
Clear refusal of service confirmed by barclays staff via mobile app. Made me feel like a mug in branch.
January 2018 by Welsh Rogue
Good bank with good staff just no parking as it is in the town.
November 2017 by Dean Millar
Good bank with good staff just no parking as it is in the town.
