August 2023 by Vickie Wigley
I visited to ask for advice from the pharmacist. I don't know if he was having a bad day but I found him offhand and very unhelpful ? which is a shame when his job is to help people in need.I left here and went to Atherstone Pharmacy in the town. The staff and pharmacist there were lovely, so that's where I'll head if I need help again.
July 2023 by Christine Baker
Always a long wait and quite often they cannot find your prescription
November 2022 by Ashley Wickham-young
Utterly amazing. The staff are amazing and dispensaries section are fantastic (Richard) listen to my insulin issues I've had such a lovely bloke. The pharmacy foot staff are good at their jobs and always will to chase up issues. Highly recommend as one of the best pharmacists I've used.
July 2022 by Malcolm Lee
Used to deliver my repeat prescription that my doctor sorted out for me during lockdown now they say they can?t deliver and not on a Friday when in fact I know that they used to deliver and to me on a FridayWhen you have an issue they don?t answer the phone yet up to five staff working at the same timeRepeat prescription is never ready you have to wait for it to be made up despite it being expected to be ready on the 15th of every monthIt?s a shame as the staff there are good but there does seem to be a spanner in the cog somewhereSo disappointed I might consider moving to a different chemist
January 2022 by Shaun McCauley
One off the worst places as a pharmacist will be definitely be going to another one meds are never ready on my repeat all ways someone?s else?s fault
January 2022 by David Steggles
Was sent to a different pharmacy by mistake. Atherstone in surgery pharmacy had the prescription all along..... A lot of time wasted
November 2021 by Zac Jones
Absolutely Terrible,I needed to go and pick up a prescription got no phone call what do ever about if they had it or not I tried phoning they cut me off Would NOT Recommend
June 2021 by philip bentley
As you would expect, staff very helpful .
April 2021 by PETER KEANE
This has been a year of challenges.When we received letters advising we 'Shield' I was worried.We are dependent on our 'Meds' for any Mobility and especially so in Winter.Throughout the Delivery Service at Ratcliffe Road Surgery has been Outstanding!Rain,Shine even Snow,they have kept a high standard of Care and respect for our Concerns and the most Welcome friendly attitudes,even when pushed at the bad times.While Doctors and Nurses are much appreciated (by the People) the Folk who make sure the Clinical Work gets received are just as much part of a Social Network of Health Care We can all admire.I can only say a big 'Thank You to all involved in helping My Family and Myself in probably the most challenging times of my 63 year life.I could not be better helped or as well cared for and I will allways be grateful for your assistance and Kindness.
March 2021 by Chris Jones
Turned up 11.58 to be turned away.I traveled here to collect a prescription for a person that is isolating so that you didn?t have to deliver as you are busy which is understandable under the circumstances.I understand everyone needs a break but to turn me away even though I was just on time.Not great customer service when I was trying to help you and a neighbour out?.
November 2019 by Jeannine Clarke
It's a handy pharmacy inside a drs surgery in the same building and it's open to 10pm most days
October 2019 by john jones
Friendly helpful staff. Sometimes difficult to get through on the phone (it's not always answered )
February 2019 by Mark Kirkpatrick
I've been diagnosed as being Diabetic, as a result I'm supposed to have a flu jab. I've had letters offering me this. Whilst collecting a prescription I noticed a poster which reminded me. So I enquired and filled out a form. The pharmacist then told me I would have to go private as I was too young. I told her that I was Diabetic and I had told them that on the form. I also told her I had received 2 letters from the surgery to remind me. She went away for 5mins, then called me into a room. She has the vaccine ready, but then told me that she had checked my records and no Diabetic medication had been given to me. This is true, I manage my condition by diet.
January 2018 by Emma McCabe
Good pharmacy, convenient and friendly staff but a little slow sometimes
January 2018 by Richard Barns
Great pharmacy open until 10.00pm
