“Booked for 2 nights for car show wked. Check in very easy with VERY helpful receptionists managed to change rooms so as to have outlook over the car park. Bar had good service and well kept real beer. But on the Sunday despite enquiries before hand ordered the mini carvery only after having paid was told that it was not fully available and neither of starters available. No problem decided to cancel and a have refund . No problem the other receptionists said money back on card. 36hrs later still waiting. When checking in got 2 card door access keys, after first night 1 stopped working got a new one but that cancelled the other one, got 2 new cards both would not work. Had to get manager to return from HOME to gain access then only 1 new key card available so either my wife or I had to have a key and the other had to report to receptionists for them to come and open door with master key. Not a good solution on a very busy show wked. But hey that's life will I be going to car show next year don't know if I can afford the fuel for 350 mile round trip.Food & drinks: Well kept proper beer real ale. With 2 choices.”
Hotels
Hotels
“Booked for 2 nights for car show wked. Check in very easy with VERY helpful receptionists managed to change rooms so as to have outlook over the car park. Bar had good service and well kept real beer. But on the Sunday despite enquiries before hand ordered the mini carvery only after having paid was told that it was not fully available and neither of starters available. No problem decided to cancel and a have refund . No problem the other receptionists said money back on card. 36hrs later still waiting. When checking in got 2 card door access keys, after first night 1 stopped working got a new one but that cancelled the other one, got 2 new cards both would not work. Had to get manager to return from HOME to gain access then only 1 new key card available so either my wife or I had to have a key and the other had to report to receptionists for them to come and open door with master key. Not a good solution on a very busy show wked. But hey that's life will I be going to car show next year don't know if I can afford the fuel for 350 mile round trip.Food & drinks: Well kept proper beer real ale. With 2 choices.”