August 2021 by Karen JF
Very friendly staff. Have loved the colour choices for my hair every time I've been and had my hair done by Kayleigh.
July 2021 by Isla Murray
I first went to Jessie?s in 2019. I went in for a cut a colour. And although the colour didn?t turn out how I expected I lent it pass because I was pregnant and I know it can effect the way you hair takes colour. The cut was nice though.
Then I went back at the beginning of the month for a wash, cut and blow dry.
The lady was lovely. And while I was there I looked at my hair and it seemed fine. However not long after I got home, I started noticing little bits that were not right. I didn?t have time to pop back in to talk to her as I had somewhere to go.
The issues I have are,
- my fringe was supposed to be rounded, and although it looked rounded, it?s actually cut straight. But it?s not even.
- I asked for it to be thinned, but it hasn?t. That may have been misheard or forgotten. I know it?s hard to hear with masks. I didn?t even think to check while there.
- The layers are not blended, you can spot them. And the back looks like it?s in steps. I don?t know if it was the way my hair was placed while she showed me, but it wasn?t visible at the salon. But it is really noticeable.
- The layering at the front, starts at different lengths on either side. I like to have the front bits down occasionally when the rest is, however I can not do that now.
I contacted Jessie?s regarding my issues and requested to either have my hair fixed by a different stylist, or a full refund. Due to work commitments and childcare my availability was restricted. The day I asked for they were closed due to the bosses wedding. And the next available date would mean I would have dealt with my hair like this for 3 weeks. It was agreed they would talk to their manager about a refund and get back to me the next day.
After a couple of days and me chasing I got a reply saying they were offering 50% and asking when I would like to pick it up. I replied with my disappointment. Yes they had offered an appointment, but unless I take time off work I could not attend. It has now been 2 weeks and no further forward! I have them a bit longer to reply because of the wedding and the boss probably taking time off for it. However surely there should be someone able to make a decision. I shouldn?t have to keep chasing them. And to keep chasing causes more anxiety and stress.
I just hope no one else has to deal with this lack of customer care.
I won?t be going back there again, and I won?t be reccomend if to anyone else.
April 2020 by Sheilagh Price
Jessie has been my hairdresser since she first started doing hairdressing and I have always been satisfied with the work she has done. Very friendly ladies and lovely atmosphere in the salon. X
June 2018 by Jade Venus
Went and had my hair done just before my holiday. Turquoise on the ends of my hair. I absolutely loved it. Love that they took so much time just to get it perfect
June 2018 by Shelly Boon
Had my Hair cut by Gemma today and I absolutley love it took her time and cut it exactly how I wanted it...very friendly and chatty....the girl who washed my hair was also very good nearly fell to sleep so relaxing so Thank you Jessies....very very Happy with my visit today I recommend everyone to pay a visit you won't be disappointed ?
