February 2024 by Samantha Butler
Great staff and great
February 2024 by Mark Rigden
Needs another member of staff, service can be very slow at peak times. Staff that are there are doing a great job though!
February 2024 by Simon Tibbitts
I went in here yesterday and stood at the counter waiting to be served. There were no other customers at the counter but 3 staff members were there behind the counter. Two were chatting to one another and another was making coffee. For 5 minutes all 3 staff members refused to acknowledge my existence. Not even a 'Hi - be right with you'. I left in the end. Customer service seems to be dead.
January 2024 by Terry Iddon
Nice coffee but disappointed to be served in in a paper
December 2023 by Samantha Bell
Very pleasant and welcoming. Coffee and cake was
October 2023 by Colin Radford
Happy to go here always great service with a smile.
October 2023 by Tony Moore
Hadn?t got specials on menu, had to put lid on myself and coffee was bland.
September 2023 by Joey Hehir
Leaving a review due to the amazing staff in this Costa, they had a lot of of elderly people come in and the staff went above and beyond for the customers. Walking them to there tables. Supporting them by holding on to them and taking the time to speak to them.Well done ?
July 2023 by Julieanne Wright
Lovely pleasant helpful staff
June 2023 by Helena O'Reilly
I have busted Costa a few times in kenilworth and I?m always greeted so lovely by Ollie! He always has the best smile on his face and is just so wonderful at what he does. Thanks Ollie, keep shining!
May 2023 by Daniel Langhorn
Lovely place for a drink or a bite to eat. The staff are so down to earth friendly and polite. In my opinion its best Costa around the Warwickshire area.
April 2023 by Dean Walker
I went for the offer on the app and what was advertised in store , which was cake for £1 on Friday deal , got to order point to be told sorry that offer isn't working on our machine today , waste of time this banch .
April 2023 by Helen B
Rubbish. Stood for 5 minutes, waiting to be served. Staff member stood and chatted to friend, glancing at me but not coming over to serve. Gave up and walked out. Better service and coffee elsewhere. Won't be going back, even for special offers! I've had bad experiences before but this was the final straw.
April 2023 by Jose Perez de la Cruz
Came in twice this week. Blood all over the toilet seat in the upstairs toilet facilities and it has been here for two days. Clearly don?t clean the toilets so wonder if they clean anything else. Won?t be back. Hopefully the dirty person who can?t be bothered to clean their menstrual blood of the loo will read this too.
April 2023 by Lee Dodd
The three staff on duty had to Google how to make a mocha. Need I say more?This Costa is the worst I've ever experienced.I'm local and only went there because they were the only coffee shop open at the time.Never again.