September 2018 by Phil Langdon
Absolutely gutted I've given this place my business. Went in 10 days ago to upgrade 2 phones with a view to doing a 3rd soon as well. Spoke to Ben and got some great service and information. Signed up to 2 new 2 year contracts. Subsequently found a signal issue at my workplace despite the network giving the area a full bill of health before I took out the contract. Turns out I had 7 days to change network if there was an issue but have 28 days to change the phone, just in case it's an issue with the handset. Neither of these facts were mentioned during the purchase process.
Regardless of that, the attitude of Ben today simply said 'already got your money couldn't care less anymore'. The only reason they got 2 stars not 1 was because the young lady who started serving me at least acted like she cared and seemed to be trying to check for issues. Then Ben came out and basically said take it up with the network.
Certainly won't be upgrading my wife's phone here or any other Carphone Warehouse and won't be returning in 2 years or recommending to friends.
June 2018 by Connor Narain-Bak
Easy, simple, I was in and out without any problems, all the staff were helpful and ensured I had the best experience possible.
June 2018 by Simone Groves
Staff very friendly, explored my phone needs. Will be going back carphone
June 2018 by Ben Cassels
Great service and staff. Highly recommended
June 2018 by demi-lee shaw
Staff are very helpful, would definitely shop here again.
