February 2024 by Helen Chambers
Really great bike shop! The staff were incredibly helpful and friendly, and had everything I needed.I recently bought a second hand bike and was looking to get a helmet, bike lock etc. and wasn't sure what to look for. They talked me through all the options, showed me how it all works, and also gave great suggestions given I'd said I had a fairly low budget.I would highly recommend this store!
February 2024 by Matt G
Picked up my new bike today and received excellent advice and customer service from Matt. Highly recommended.
January 2024 by Phil Bett
We had a good hour yesterday with Matt at the Leamington branch. He showed a clear passion for bikes, with a love himself for the sport. He spoke directly to my son (11) while I stood back and listened. He directed all his advice and questions at him, and explained the differences in bikes, specs etc. a top man, and a great asset to Evans Leamington. Young guys like Matt are few and far between. Keep working hard. And thanks for your outstanding service.
December 2023 by miki allen
Quick and easy process the team here are brilliant will 100% return
December 2023 by chris locke
I had a rusted and broken pedal on my bike mechanic kindly fixed it there and then and set me on my way! Very thankful
November 2023 by Ben Andrews
I had the pleasure of meeting the mechanic Ben on a early one Sunday morning. Very knowledgeable, and got me out of a hole so that I could get riding that day - top bloke, thanks Ben!
November 2023 by Jared Whiting
Broke my chain 10 to 5pm on a sunday..mechainc stayed late to fox chain with quick link and realigned derailer for next to nothing. Saved me a very very long walk home.
October 2023 by Mariya Tarnavska
I had a great experience at Evans Cycles. I came in with no knowledge about bikes and unsure about what I needed. Matthew from Evans Cycles spent nearly an hour showing me different bikes and explaining differences between them. Based on his recommendations I purchased a bike that I am very happy with! Other staff members were very helpful too fitting mud guards etc Highly recommend!
October 2023 by Jen Smith
Ben was super helpful, speedy and knowledgeable. I went in about my spin bike shoes and he fixed them instantly and advised when I would need new cleats. Would definitely recommend for a trusted service.
October 2023 by BARTY UMBEA
Really happy with the service received! The team went the extra mile to get my bike working! 100% will be using again !
September 2023 by Tim Rhodes
Efficient and friendly service - managed to fit me in at short notice late on a Sunday afternoon to sort my wheel. Great value.
August 2023 by Chris Naylor
Disappointing service.I had used the online booking to have a service done, booked a slot, chose my preferred level of service. Sounds simple?That is until you arrive with your bike at the booked hour to find shop staff have no record of your booking because their IT systems aren't linked. OK, fair enough, but to then be told they can't do anything as they don't have a mechanic in on a weekend. Isn't the weekend when most commuters would usually want to have their bike serviced?The chap in the store was rather dismissive of the issue - "we've had this issue for ages, nothing we can do about, and anyway you've not booked a service, the online booking is for an assessment." I suppose that's a bit of a moot point anyway given you don't have a mechanic in on a weekendIt was suggested that they might be able to take a look on Sunday but couldn't promise anything, we left with the agreement that it could be collected around noon on Monday.Next issue - I get back to the store around 1ish to pick up the bike, to find they hadn't even stated to look at it, because they had to prioritize other things. Another wasted trip and another waste of time. Staff really didn't seem to think this was an issue, nor did they seem to show any compassion, the "not my problem" attitude isn't great!Is this really the level of service to be expected from a national retailer?
August 2023 by Shaun Clay
Been meaning to leave a review for a while now. Been to this store quite a few times now and it's always a pleasure. The staff are always friendly and very helpful. I can't say enough good things about the store mechanic Ben, easy to talk to, very knowledgeable, definately deserves a promotion and raise. Would give this store and staff 10/10 if it let me.
July 2023 by Kiran Morrison
Cannot express in words how completely knowledgeable and helpful Ben was in dealing with my bike and its issues. Very friendly chap and a perfect bike shop experience.
June 2023 by Sam Harrison
Could not speak more highly of the service received by Ben, the shop mechanic, over the bank holiday weekend!Was left in a sticky situation when, on the Saturday, the wheel manufacturer sent the wrong warranty item for a rim replacement and with me planning on going away with the bike first thing Tuesday after the long weekend, options seemed non-existent.Ben was very knowledgeable and advised on what parts could solve the problem, and when I did manage to hunt one down, he worked well past closing time on bank holiday Monday to rebuild the wheel, so that I was ready to fly away on my trip early Tuesday.Outstanding service, thank you, Ben!
