March 2024 by Shaun Martin
Stopped in store to pick up a summer hat for my son (10 months). The staff were very welcoming and helpful as I had my hands full with a toddler, bag and buggy.They helped me find the hats, explained the differences, how much UV protection each had and some tips on which ones were most likely to staff on my son's head ?Overall a really positive experience and definitely worth just a few £s more for such great service
April 2023 by Nicki Rouse
Lots and lots of choice. Very helpful staff. Beautiful clothes.
February 2023 by Alex Shah-Smith
Excellent customer service from all the staff and especially from Meg. We ended up buying most of our maternity wear in one visit! Would recommend to anyone pregnant or with a new baby ?
August 2022 by Billy
Really disappointed, went here to exchange a top for my baby son which was given as a gift. I spoke to the woman at the entrance who just fobbed me off, firstly told me the top is an old line stock so no longer available so cannot exchange and also as it?s a gift it has limited time for exchange which isn?t mentioned on there t&cs. Checked on their website and the top was actually still available so I just went to another store who did the exchange without any issue. The website doesn?t mention anything about old stock not being able to be exchanged.Not sure if I was targeted or the woman has no knowledge of their own clothing range and terms and conditions, overall it was a poor experience and I felt fobbed off as I wasn?t welcome.
October 2021 by Laura Wailes
A lovely little shop filled with beautiful things for children, the clothes are adorable. The staff in this shop are particularly helpful and very friendly, I always enjoy to come here... My bank not so much ?
July 2020 by James Church
Excellent customer service, we arrived close to closing time, we were welcomed in, encouraged with information, support and advice. Both shop assistants knew their range and gave us the full VIP treatment.
January 2019 by Dave Chaplin
As ever staff were polite and extremely helpful. A very pleasant shopping experience.
January 2018 by Lucy Hewitt
Awful service when ordering online. Been waiting over 2 weeks, no response from email query and customer service staff are rude when I phone. Repeated queries and still waiting...
October 2017 by francesca Ellicott
Very helpful staff
May 2017 by Emily Robinson
So impressed with the customer service! I left a negative review for an item and they contacted me immediately to offer a replacement. I went to the leamington spa shop where they apologised, looked up my order history and gave me a replacement, no questions asked! Wow. They gave my toddler a balloon and even had a changing room with nappy supplies for our new born. Makes shopping a pleasure. Thank you! The American member of staff who dealt with us was absolutely lovely!
February 2017 by carol morris
Great shop, lovely clothes.Staff were extremely helpful, would definitely recommend!!
December 2014 by Georgie Richardson
Could be a lovely local shop if the staff were a bit more helpful. Despite the fact l visit this store quite often, the staff don't seem to know much about the stock and often stand around chatting rather than helping customers.
July 2012 by gail andrews
I brought a lovely little outfit for my niece in here. I thought the whole service was top marks and the range of outfits was varied and they had some gorgeous different things to buy. A little pricey, but so worth it.