March 2024 by Aandb Nailsnbeauty
I ordered my daughters prom dress from here come perfect condition. Also Hayley was amazing helping me every way she could. Definitely recommend here x
March 2024 by Beth
Condescending staff members. So much unsolicited advice on our body size/ shape/height. Talked to like we were children. Never again. If you want a nice shopping experience go elsewhere.
March 2024 by Alicia Diaz
I purchased two mother of the bride outfits from Revolve. Not only was there a wonderful selection to choose from, but the staff were so helpful, it was a real pleasure to shop there. It also has shies, bags, hats and fascinators, so I was able to get everything in one place. This was great because I could try the whole outfit together to make sure it all looked perfect for my daughters big day. This shop is not cheap, but personally I was very satisfied with my purchases. Thank you to all the staff.
December 2023 by Aline Shand
The level of knowledge, choice and customer care is second to none, turning what could be a draining experience into a very pleasant one! Thank you.
October 2023 by Yasmin Brown
What a fantastic evening last night at Revolve! I went in to try and find a dress for my prom. Hayley did an amazing job at guiding me and encouraging me to try different styles, fits and colours until I found the perfect one! I am SO happy and very grateful to Hayley and the team for putting on such a fantastic event. I can't wait until my prom!
October 2023 by Lynn Richards
The ladies at Resolve were absolutely fantastic during our appointment yesterday. I took my elderly mother in law to find a wedding oufit. Nothing was too much trouble, they spent ages trying to find her something they had so much patience, we were there quite a while. In the end they found a lovely oufit for her. Thank you
July 2023 by Cheryl Charlesworth
Absolutely loved my experience yesterday, from the minute we walked in to the moment we left the ladies were fantastic. I had already bought my dress from a different designer and had a wobble so decided on a dress from Kevan john instead . Hayley and her team went above and beyond to help me , I had seen my dress and size online the night before, however it had been sold online overnight. I?m so glad it did as I opted for a different colour same style on their recommendations and to say I am happy is an understatement. Absolutely love my dress !!! And it was £100 cheaper. Thank you Hayley and gorgeous lady in pink I didn?t get your name but you guys were awesome. See you in January for my MOG this dress ?
July 2023 by Tracey West
I recently had a prom dress fitting experience at this store that left me feeling extremely disappointed and frustrated. I had booked the appointment for my daughter's prom dress fitting on April 1st, hoping to create a memorable experience to celebrate her final year at school. Unfortunately, this turned out to be our first and last prom dress buying experience at Revolve.Initially, we were told by the assistant that the store had a system in place to prevent girls from wearing the same dress to a particular prom event from their store. This gave us some peace of mind and led us to believe that Revolve had a professional approach and offered something unique. However, our expectations were quickly shattered once we entered the store.The dress fitting experience was chaotic and far from enjoyable. The store was overcrowded with limited space to try on the dresses. To make matters worse, another lady trying on a Mother of the Bride dress was using the same space, which added to the chaos and confusion. The dress rails were jam-packed, making it difficult to see the available options clearly.Despite these initial frustrations, my daughter managed to find a dress in the colour she desired. However, there was no mention of any alterations or fitting services, which I had expected from a professional dress shop. The assistant jotted down the dress details in an overflowing A4 notepad, making the whole process feel disorganised and unprofessional.To our dismay, just a month later on May 5th, my daughter informed me that one of her close friends had bought the exact same dress in the same color. We were shocked to discover that the dress had been purchased from the very same shop.Upon contacting the store to address the issue, a helpful lady apologised for the mix-up which had been due to my daughters dress being added to the year 11 prom in the same school by mistake and offered either an exchange or refund. Reluctant to let go of the dream dress, we decided to explore options such as customising it or working something out with my daughter's friend. Unfortunately, none of our attempts were successful. Due to A-level exams, we postponed further action until after June 18th, hoping for a solution.After exploring various options and finally finding an alternative vintage dress, we needed to return the original dress. Today, on July 5th, I visited the store and was greeted by a staff member who seemed disinterested and unprofessional. She approached me whilst taking a personal call on her mobile, confirming an appointment for her the following day. When I tried to explain the situation, she cut me short, stating that the store does not issue refunds, only credit notes or exchanges. She did not ask any questions or even bother to look at the dress, simply dismissing me by waving me away, mentioning that it took me too long to bring the dress back.This entire experience at Revolve Leamington Spa has been a complete letdown. I am deeply disappointed that I spent my hard-earned money on this whole sorry affair. I will ensure that I never return to this store and will save my friends from the stress and disappointment we have endured. Revolve Leamington Spa needs to address their disorganised fitting process and the stores promise that they will manage dress duplication for a prom event (if you can?t guarantee it or have the system in place to do it don?t promise it)
April 2023 by Siobhan Rossi
My mother , sister and myself have gone to this shop several times and they never fail to be attentive to our requests. It?s my second time for mother of the bride outfit , my mother her 4th time. The staff are great especially Hayley they were patient and always went out their way to make us feel special . They even ordered a hat especially for me to hire out!!!!!I have tried other mother of the bride shops and personally they weren?t a patch on this shop.I highly recommend anyone that needs that special outfit.Thank you to all the staff especially Hayley. Kind regards Siobhan
April 2023 by Colette Kelly
What an amazing experience!The shop is full of dresses for all occasions, also shoes and headware.The owner is lovely and obviously loves what she does.The lady that helped my friend (who knew what she wanted but could not find it) narrowed down a number of options.After about an hour of dedicated service my friend had her mother of the bride dress.She said Yes to the dress!So delighted.Thank you.
April 2023 by M D
Travelled a distance to Revolve as we knew they stocked a dress my daughter liked and they seemed to have a great range. Shop seemed chaotic. Staff not very engaged or on the ball. Very much a production line. We didn't get personal service and ended up largely picking our own choices best we could from the over crammed racks. One assistant made it very clear we'd overstayed with several comments despite us being there only an hour and a quarter. When I asked for a particular style I was told we'd pretty much exhausted the rack despite only trying on 7 dresses at most and she wasnt even with us. Not the service I was expecting when spending hundreds of pounds. This should be a memorable and exciting experience. It wasn't. I didn't even see others getting a great experience either so clearly not just us.
April 2023 by Gemma Woodward
Absolutely fantastic experience here today buying a prom dress, I didn?t know we had to book but they managed to fit us in with a half hour wait so we just went shopping round town.Dresses are beautiful and the customer service was fantastic (I had previously not brought from another shop due to the shop owner?s attitude and eye rolls ? because I was taking a photo to show her dad!!!)Thank you for making this special for my daughter and relaxed for me x
April 2023 by Doris Hodson
Fabulous choices for wedding outfit. Ladies are so helpful and not stuffy. No pressure.
March 2023 by Andrea Ramus
Had a wonderful experience prom dress shopping with my daughter and her two friends today at Revolve. The lady helping us looked after the girls and us so well, nothing was too much trouble and was happy to answer all our questions. There was also an amazing selection of dresses. They made it an easy and enjoyable experience for us all! Thanks so much ?
March 2023 by Clara Thomas
Visited Revolve to buy a Prom dress for my daughter. Terrible customer service. We visited on a Saturday morning and they had booked in far too many appointments, we had only been there around 30 minutes when we were told the next appointment had arrived and that we needed to leave. We were hurried out as the next customer needed the changing room! They treat people like cattle, and there is absolutely no customer care. Such a shame as they have a lovely selection of dresses but the customer service is the worst I have ever encountered.