January 2024 by Susana Garcia
Really efficient service from Rowlands pharmacy. They set aside meds so that by the time prescription was ready, they would not be out of stock. Prescription prepared quickly. Curteous and friendly staff. Thank you ?
December 2023 by Anna brown
Sad to see a local service so poor. I long for the days when this was an independent local pharmacy, when the staff were polite and helpful.Now they are part of a chain and couldn?t be more rude. They speak to customers like they are an inconvenience that dare to interrupt their day.They rarely have anything in stock so you are reliant on them ordering items in which them come pre packaged in enough plastic to fill the ocean. They say they will call when items in but they don?t bother and expect you to know by telepathy.I have unfortunately had to take my custom elsewhere as sick of being spoken to like dirt.
October 2023 by David Cooper
My wife Mrs Teresa Cooper started using this pharmacy about 6 months ago due to having issues with her previous pharmacy. We travel to this pharmacy 15 min drive but well worth it. She has at least 30 items every month on her repeat prescription and some items have to be specially ordered. Your staff always go above and beyond to make sure all items are there before notifying her the items are ready for collection. We went on holiday to Spain and your staff went the extra mile to make sure all medication and appliance items where double labelled it?s the little things that mean a lot. Your staff are amazing with Teresa always enquire how she is, keep her informed and very efficient. Thank you for an outstanding service and making ordering and collecting easy with no stress. Your staff are always polite and extremely helpful. I would like to say on behalf of myself and my wife thank you for an excellent service
October 2023 by Janice Brown
I moved to this pharmacy a while ago as I was unhappy with the service of my old pharmacy, I have a pill pouch and other items each monthThe staff order my repeats for me and deliver them to me without any issues in plenty of timeWhen I go into the pharmacy for any reason they are always friendly helpful and efficient and great at giving adviceI recommend them to all my friends an family.
October 2023 by Craig Facer
I have to travel 30 minutes to the pharmacy as it?s the only one I can get a certain make of tablets, everyone is always very helpful and polite and if they don?t have them in stock they get them in for me and it?s never a problem, worth the journey
August 2023 by Bob Mansbridge
Having used hey pharmacy I didn't know what to expect. No worries though, all went well.
July 2023 by Doreen Ponder
Always Helpfull and Obliging.
November 2022 by Declan Quinn
The place seems to have gone through a transformation,having been woeful for many years it?s changed.New staff are polite and helpful.I believe that certain stocks are still scarce but this can?t be blamed on the staff.I was pleasantly surprised when I went in here this week.Credit where it?s due.
November 2022 by Alex Warwick Cycles
Opening hours on Google incorrect.This place is closed 13:00 to 14:00
February 2022 by ukzz4iroc
Missing items on prescriptions, staff who don't care or apologise for getting things wrong. They need to have a general manager who is fulltime there rather than transient locums that pass through and change every few weeks. It used to be brilliant but now is quite frankly dangerous.
September 2021 by Oliver Goddard
Take ages to fulfil a simple prescription, none of the staff seem like they want to work there and can't seem to fulfil basic requests
July 2021 by TGarcia 94
So 0 stars is not an option unfortunately. I don?t believe I have ever left a public review of a service or good but today, I have felt an overwhelming compulsion to do so, due to disgraceful customer service from the old vile troll that was working there today around 4 o?clock (17/12/20). This woman clearly did not want to be there, did not want to do her job and simply created a bad atmosphere for everyone in the pharmacy. She was rude, very short and completely unappealing to have to do deal with in any manner, and I am pretty sure she lied about a prescription not being there (despite multiple phone calls beforehand to confirm that it was). After relaying this information to the individual whom I was picking up a prescription for, she immediately knew exactly who I was referring to. This person/ troll should not be in a customer facing role. Many thanks and good day
July 2021 by Leysa Cousins
I have been using this pharmacy for 5 years now for repeat prescriptions and general items. The pharmacists and staff are lovely people and are always very helpful.
January 2020 by Maureen Hewitt
Always does the best it can - good service
January 2020 by Rob Rogers
This review is solely about them being a DPD drop off / pick up point. I have recently been caused an immense amount of inconvenience by this business refusing to accept a larger parcel. When they were questioned about this they said that they "only have one small shelf" for DPD goods. Fine as a pharmacy, awful as a DPD pick up point!!
