March 2024 by uk welder
Great click and collect service
February 2024 by Blessing Mlalazi
Looking at the reviews it seems like bad customer service is something this Argos branch prides itself with. Was at the store for almost 2 hours having left my newborn in the house trying to return a hob I bought beginning of January with 1 year guarantee which had stopped that working. I had the order number, bank statement showing payment of the item and collection numbers but was NEVER sent an e receipt via my email as I would have been able to find it (it seems I didn?t receive any of the e receipts for all the items I used Apple Pay to pay with) which is not my fault. I was able to locate receipts dating as far back as 2016 and those I had deleted so why could I find one for an item I bought a few weeks ago? Called customer services number and the lady spoke to store staff and confirmed that I did purchase that item and gave her the order number matching the what I had but she wouldn?t cooperate even though her colleague confirmed. I requested a receipt to be sent to me but was told it could take up to 48hrs to receive it! I tried to reason with the staff at the store that 2 days without a hob with children will be extremely stressful to try and appeal to her humanity! Still nothing. The lady on the phone even said even without a receipt with all the proof of purchase evidence I provided, it is at the staff discretionary to refund or replace the item and that this happens regularly due to glitches in the system at times. She even explained that the system the store uses is limited to what they are able to see on their side and her confirming with her that I did make this purchase SHOULD have been enough. Both myself and customer services being foreigners probably worked against us and perhaps if we looked or sounded differently I would have been treated better! Simply appalled?
February 2024 by Michael Cooper
Excellent service.
January 2024 by carl smith
Quick service do meed to sort out WiFi though
November 2023 by Daniel Meredith
Only a small store but never have to wait too long for items purchased and always have stock of what I want.
November 2023 by Maelius Draezir (Razerid)
A far cry from what it was near the bus station. This Argos continues to provide a welcome alternative to the relentless Amazon competition. Some items may not be in stock, but can be easily ordered in for next day. Let's hope it doesn't go the way of the dodo like Wilko...
September 2023 by ken timson
Just went to pick up parcel. Very good service
July 2023 by Elly Ward
Very quick with our click & collect
July 2023 by Adrian Holden
Friendly helpful staff and good service
July 2023 by YouCheekyMonkeyYou
Ordered and paid for product on line. Arrived to collect as advised by email. All good.
July 2023 by dale Bridgewater
Argos is not like the 90s as you could walk in there and walk away with what every you brought, now days you have to order a lot online and days later go there to collect from the counter
May 2023 by Jim ?Jimmy? Johnston
Always friendly and helpful staff.
April 2023 by Chris Salt
Absolute Joke of a Company. Bought z Bbq, ordered online for Store delivery, collected, took home and built. Only to find at the final stages of the build that the chimney and grills were damaged as well as the back panel.Telephone and online customer service is horrendous, to the point they couldn't even pronounce the towns name I collected my Bbq from.. let alone resolve my issue with any adequency.Was promised a call cack from a manager, never happened. Went back to store to collect replacement only to be told it wasn't possible. But I could buy another Bbq for delivery and they'd collect the damaged one and then refund me for the extra one bought.. pfft.. was not happy pay again for another that also could well be damaged and why should I anyway.
April 2023 by Carl Brandrick
Orderd something early on the Saturday for Sunday morning pick up waited till midday on the Sunday hadn't heard anything from them so when I went down they said my item was in the building but they wouldn't look while I was there. This is terrible customer service I wouldn't have minded waiting a bit while they looked for it but the staff just didn't want to deal with me. Won't be using this argos again
March 2023 by Dm Dm
Fast quick and efficient in getting what I needed, ordered it in and got a txt to go back for my order which I'm happy with ,will be using again