March 2024 by James
Havent exactly had a great experience here today,the pharmacist seemed to be quite short tempered with me maybe in a bad mood or something, I came in to buy myself some pain medicine for an ongoing condition that is being investigated which causes me pain in the back and legs, I already have a hard time with social interaction but it felt like I was being treated like some kind of addict trying to "get drugs"when i asked for the medicine I got the questions you would expect with anything potentially addictive (which is a good thing), things like what is it for and so on, and I explained I have back and leg problems under investigation, it's suspected fibromyalgia and that I am seeing a doctor to get it sorted, I used to be prescribed tramadol but that didn't help so it was stopped I was given lignocaine via an IV, steroid spine injections and physiotherapy and that has stopped now, my condition its being looked into, so these are just to help me walk around and climb the stairs in my own house.Then I was told I apparently came in recently and apparently do so regularly ( so I seem to have a doppelganger as I havent been here for about a year up to this point) and that "this time they would serve me a small pack but its a 3 days only drug and I need to see a doctor"while I get needing to ask questions with these things as these medicines can be dangerous and addictive and are no joke the attitude just felt so off calling me out infront of other people for something I have not even done and treating me like a smackhead infront of other customers really pushed my anxiety level sky high and felt unnessesary.
March 2024 by Arfah Naseem
I had a very nice experience today when I used the NHS111 online service and was referred to the pharmacist Mr Ballan. He was very thorough and listened to me well . He was very nice to meet. I?m very pleased with this service.
December 2023 by Philip Norton
worst in town, avoid it if you can
October 2023 by Nicola Barnes
I have used this pharmacy for a while now for my own convenience with it being in the main supermarket in town. However, the service is now so dire I would prefer to go out of my way to use an alternative pharmacy. I regularly leave this pharmacy feeling that staff have spoken down to me and are rude when I ask genuine questions. I could list the reasons this pharmacy is no longer fit for purpose in my view and I will ensure I report my experiences to a relevant manager so no one else has to leave feeling the way I have.
September 2023 by Sue Mitchell
Nuneaton pharmacy, always short on staff, customers queueing, staff curt. When I mentioned Id tried to phone and GP had tried to call the girl said their phone was broken. An hour later I got a phone call wanting to discuss a new drug I?m on. Always an excuse about why they can?t get hold of some medication or other yet it?s available elsewhere. Convenience of collecting whilst shopping unfortunately does NOT make up for bad experience EVERY time we collect!
August 2023 by Mantas Pl??ikas
They can help you out, just a bit too slow
July 2023 by Debbie Jones
Prescription is never ready, always being told to come back later and running out of medication. spoke to the POD today who tell me it was issued 13 days ago. Such bad service
July 2023 by Gaz Tarling
I need to speak to you about a prescription error but no answer on phone. Ever. Is it unplugged? I'll have to make journey to see you then!(thanks for the response but this must be very frustrating for people with no transport or social media....)
July 2023 by Jo fox
Excellent customer service, the lady that served me was very helpful and polite, all the reviews that say staff are rude is nonsense, been coming in for years and never experienced any problems .
July 2023 by Tom Sabin
staff could do with customer care training some are very rude not a thank you our please
June 2023 by Rhian Adams
Woman was rude. Be prepared to wait
June 2023 by Paul Cockayne
Service is hit and miss. Why have a text service to confirm availability of prescription if they won't use it. Some staff are great - but some do appear to think of you as an inconvenience.
May 2023 by Colin Waite
Appalling service told half truths on availability of prescription, I will 100% move my business elsewhere
May 2023 by Marcus C
All of the staff we dealt with today were fantastic! A special mention to Georgia and the young male pharmacist who couldn?t do enough to help! A real 5 star team even on a very busy Saturday
May 2023 by Danielle Ames
This pharmacy is rubbish.. never have meds.. the staff are all rude and slow!I stood in the queue of 4 people for 30mins!Ridiculous!