March 2024 by Tania Downes
If I could give 0 stars I wouldI ordered food this evening. To be told it was due at 7.50.pm. It didn?t arrive so I called domino?s to see where my food was. They said it was on its way. At 8.15pm it?s still not arrived. Tried to ring the shop now answer. At 8.25pm the Uber driver has called to see where I was. ????? The address was incorrect n the receipt and the driver was in a completely different area to where I live.After another 10 minutes my food arrived cold!!!!I called domino?s yet again to have a rude employee answer told me to take it up with Uber eats and put me on hold after asking for the manager. 10 mins went by another employee answered to again put me on hold. After another 10 mins yet again another employee answered as if I was a new customer ordering????? Playing games?. Children playing games!!!! Rude and no customer skills what so ever. Hopefully the manager will be there tomorrow so I can resolve this in person and not over the phone by children and get a refund as this was disgusting!!!
March 2024 by ThaneOfAfrica
Somehow they gave my order out to the same traveller TWICE in a row. then blamed it on the fact they?re not trained and understaffed. £30 order X2 given away because they can?t even ask for a name? what circus are they running here. no refund given as of this review either. actually astonished how they can give the same traveller 2 times in a row and not one person realised what was going on.
March 2024 by dawn Cullinane
Ordered a thin crust pizza on the 7th January 2024. It came that thin it just crumbled and wasn't edible at all. Rang the store straight away and was told i was getting a refund.Numerous calls to the shop and still no refund to date.Contacted customer services and made a complaint.This was 2 weeks ago. I've received a reply from them. The store are denying they offered a refund and all knowledge of ever saying it.So expensive for such a poor quality food...will never use them again
February 2024 by Hannah Betts
That will be our last trip to domino's tuttle hill. We used to use the town centre one because we worked near there. Now we don't, this one is closer to our home. In 3 orders, 2 out of the 3 have been bad, the third mediocre. The first was poor pepperoni dough balls - lots of bread, very little toppings, multiple pieces didn't even have pepperoni in them. We didn't complain. The second one was mediocre, it was OK, but not the treat we expect from domino's.This time, we were sat in the car park, went in the second we were notified it was ready. My husband waited 5 mins, he was told they were waiting on one thing (there was only one thing in the order?!). Whilst he was in there he had to tell off one of the staff on the food line who got their phone out - that's an absolute hygiene no no. He finally came out with it, it was on my lap on the way home - didn't burn my knees as it normally would do. We sat down immediately to eat and the pizza was cold. The tomato sauce tasted cheap, like they'd just used tomato puree. It was only after he put it in the oven to finish the cooking process thst it was actually enjoyable.I called up to complain. They didn't even answer the first 3 calls. Finally on the last call they answered. I got put through to a manager who was rude, said she'd refund half the money (it remains to be seen if that will happen) and pretty much hung up on me. Yeah, no. Don't waste your time with this branch. Go into town or save money and buy from the supermarket - apparently domino's have cost cut so much it's no better. Shame as domino's is a guilty pleasure!
November 2023 by jennifer lisser
*****AVOID*****Sadly had a bad experiance here tonight as some of my order was not deliverd called up for the solution was an easy fix. However this place has gone so badly down hill ****Danni***(a young lady who says she is the manager was extreamly rude i have taken it futher... please avoide this branch...not worth ur time or hard earned money . .still have no solution
November 2023 by K Cp
Pizza cold forgot drink but did get it half price when
October 2023 by iTraps_
Good service from a chap named oli, sorted me right out. Disappointed however in another team member a small Indian lady didn?t catch the name she was shouting and verbally abusing the stores team members calling them useless. Once I had collected the pizzas I walked out the back to my car and saw the same lady crouched down on the floor smoking and on her phone. Not only is smoking and then handling food disgusting but very hypocritical of her to call her colleagues useless to them go and smoke out the back
August 2023 by English Guy
It was a takeaway, the previous customers receipt was still in the card machine.Could have removed it before offering the machine to a customer.Food was nice.
August 2023 by koushik surya vamaraju
Sides, Desserts in here are the tastiest food especially the cookie which are my all time favourite.Vegetarian options: Few vegetarian options but they taste amazing.Parking: Parking on the rear which has potholes.
August 2023 by Emma McDougall
Bought 3 pizzas as a treat for the kids and cousins. Bit dry and lacking in both sauce and cheese. It still got eaten though !!
July 2023 by Victor Samsonov
Always excellent pizza there and staff always finding deals for us to save us some money.Car park - always easy to park up.
June 2023 by dave dave
Second time this year that I have ordered from this domino's and both tines have been terrible quality. The topping has missed some of the edges by over 3 inches and the toppings they have put on has had such little sauce it's dry and not a pleasure to eat. Tonight they were also over cooked with black burn areas all over the pizzas. Might try a different store next time, I certainly will not be recommending this store to anyone.
June 2023 by Dave Bright
Well. What can I say. Spoke to a stroppy child called olly when my order was late (I ordered 8 hours in advance)Told the tracker wasn't accurate. Why have one then?Pizza arrived 35 minutes late. Refused delivery and am now waiting for a PayPal refund.Olly shouldn't be allowed to even use a phone. Let alone have a job. Very mardy child who I hope gets sacked.
May 2023 by Marie-Ann (Maz) McCarroll-Payne
The food is so hit and miss! Unfortunately, the delivery orders often arrive lukewarm. My daughters order varies from below average to excellent! The hike in prices means that we will be heading to pizza hut instead
May 2023 by Tales of EL
Dominoes standards have severely dropped in the last four years. Less amounts of ingredients used, higher prices obviously and a general unfriendly atmosphere on collection. Pizza Hut is worse and forget about papa John's. The area is in desperate need of a new pizzeria....there's a definite opening for someone to take over....
