June 2021 by Gallant Assassin
Do not order from Holland \\u0026 Barrett's website.\\n\\nThey will take your money, not deliver your purchase and they couldn't care less.\\n\\nTheir promotions are not actually promotions as they just double the price of items in their penny sale to trick their customers into thinking they are getting a good deal when in fact they are duped into buying 2 items rather then one at its unit price.\\n\\nYou can call the head office to speak with their agents who are not helpful at all and will not follow up on any correspondence.\\n\\nThis place should be shut down as they have no customer service standards whatsoever.\\n\\nZero stars well earned by these crooks.
June 2021 by Paul Hayes Action Room
Get all my health pills there
November 2020 by Steve Morton
I went to Holland and barrett Abington Street northampton to purchase some items . I walked around the store and couldn't find what I was looking for so I asked a member of staff it was a coloured gentleman . He was more bothered with texing on his phone than to deal with me . I was disgusted and unvalued as a customer I couldn't get anything out of him for help . To add to it he was dressed in tracksuit bottoms . I didn't know holland and barrett had there own gym or sports shop he looked so scruffy . I understood holland and barrett are ment to pride thereself on smartness and customer service .well there was none of this . I walked out in disgusted and took my custom somewere else were I was valued . I wont be returning here ever
November 2020 by Altaaf Sheikh
Nice office setting and good space to work with multiple facilities
October 2020 by Catherine Lovett
Do not buy on line! I placed order worth £31 on 29th May have never received it. Still being processed upon tracking it, even though delivery was by 6th June! Have emailed 5 times just get an automated one back blaming COVID. Have tried ringing customer services to be told they can't help me as it's being dispatched though a store? Put me through to head office line went dead. Have tried going through the resolver website but again received the old automated email AGAIN.\\nUPDATE - Have finally got through to head office today! Where a lovely lady looked into my plight. She was very apologetic and has told me my goods will be with me in a few days and has given me a full refund for my inconvenience. It has taken many phone calls to get this result, just keep trying folks!
October 2020 by Fabio Pacifici
Watch out! Don't buy online at Holland and Barrett during the Covid-19 pandemic. They are taking the money but not delivering the goods. They seems a ghost company nowadays. No way to contact them. They do not reply to emails or complaints. Their customers service is not working. Purchased online on March 21, and I have never received my order. Tried calling but I had no answer, tried to email and no reply. I have submitted a complaint but nothing. Luckily I paid with PayPal so I could open a case to get money back.
October 2020 by Michelle Cashin
Warning people not to place any orders with Holland and Barratt. I placed and order online eleven days ago and when I got to the checkout I was told, if I spend another £12.99 I would qualify for free NEXT day delivery. I ordered something else and my spend was over £80 which I was told would provide my delivery the following day. When I saw email confirmation of my order they had changed it to standard delivery. They took my money straight away and have had it ever since. Every time I track my order it is \\\"still processing\\\" - not even despatched yet and still no sign of my order! To add insult to injury, they have sent me an email asking for my feedback, as if I had received my order! I don't think I will ever see it - Holland and Barratt have behaved like criminals and conmen. I feel disgusted, as if they have stolen my money. Furthermore, if you don't receive what you ordered don't bother to try and call them because, after their initial recorded message, they leave the phone ringing for hours and nobody ever answers! Holland and Barratt are the worst company I have ever ordered anything from and I will never order anything from them again!
September 2019 by Lesley Buchan
The H&B shops I love. It's the bad practice of online orders into stores I have a problem with. They don't take stock from the chosen store. It's packaged in bubble wrap, boxed and delivered to the store, ( even when it's an order of packets of seeds, nothing that can be broken) at what cost to the environment that concerns me. I've emailed them suggesting they pick the goods from shop stock only to have a curt response back. So not helpful at all. That's why ONE star
August 2019 by Michael A Cooper
Regular place to shop
August 2019 by Emma Coleman
I buy my veggie sausages from here as I prefer them to any other. Good price just don't always have stock.
June 2019 by Simon Haywood
Nice Head office and people I met were friendly with good visitor parking.
April 2019 by Jimmy Sebastian
Great place. Polite and polished folks
March 2019 by Juliet Redding
Brilliant especially when the pound sale on
September 2018 by ianpurves .
Always have what you need.
July 2018 by ianpurves
Always have what you need.
