March 2024 by Abdul Hamld Walilay
Both driver and his assistance were professional and experience.
February 2024 by Richard Buxton
Cristine was very helpful and professional finding the perfect bed and wardrobe for my new home.
February 2024 by Pam London
You have kept us fully informed fro us making our order and of the delivery and the time slot etc.
February 2024 by Lianne Rogers
Ok experience not the best to be honest, little things.Great communication etc since ordering on delivery.
February 2024 by Julia Smith
Michelle asked if we needed any help in choosing our bed and I have to say she was absolutely lovely. She explained all we needed to know, and more, in a positive , professional and friendly manner and helped us choose the right bed for us.
January 2024 by Wayne Morris
Totally uninterested in helping us so we were forced to leave none the wiser. We drove to the other side of the shopping centre and spent £8000 so maybe they made a huge mistake but I don't think we did.
January 2024 by Gail Maclean
The showroom was were well stock so that you can see and feel what we were buying.There was no hard sell from staff which is very welcome, they were also very knowledgeable on the products.
January 2024 by Gary Warrington
Didn't feel rushed or pushed but helpful assistant.
January 2024 by Claire Badger
Great product and customer service. I would thoroughly recommend!
December 2023 by Stuart Sykes
Liked the welcome we got in store and then after a few minutes a member of staff came to ask what we were looking for and talked us through advice in choosing a mattress. Really not pushy at all, just helpful.
October 2023 by Jovita Kazlauskait?
Not even worth a 1 star what a rubbish place would not recommend to anyone to shop in this store. People in here doesn?t know how to speak with customers. Customer service on the phone more helpful and friendly did everything to help. So avoid avoid Rugby store.
October 2023 by Philippa Spencer
The whole experience was great thank you thanks to the ladies in rugby store and Anthony and Louis delivery team
September 2023 by Karen Rowles
Great, well laid out showroom with plenty of choice. Staff friendly and professional. Plenty of free parking adjacent to the showroom.
September 2023 by Suni
Helpful and friendly staff at Rugby Bensons. I purchased a mattress but haven't received it yet so cannot comment on the product as of yet.I was a bit disappointed to pay £39 delivery and thought it may have be wavered due to the high price of the mattress I purchased and came back to the store instead of purchasing online.
August 2023 by Donna Haycox
Lack customer friendly approach in store, continually trying to sell most expensive products, no consideration for budget. Didnt like challenging when asked about other products within my budget, however product we recieved excellent and delivered as advised, friendly delivery chaps too.