October 2023 by Richard Dylan
It was better than I expected. I was given a ps3 and wanted some games and got 4 games for £6. The staff were friendly and knew what they were talking about.I can't fault it.
October 2023 by Michelle Anderson
We're very accommodating when I bought a gamecube and changed my mind so wanted to change it, friendly staff!
September 2023 by Samuel Scotland
Good shop, didn't accept some of the stuff I was trading in for, frankly, silly reasons
September 2023 by Wahid Miah
They buy your old electronics for a decent price (better than others), i believe you could get a better price online but to avoid all the posting and packaging faff, get face to face interaction i feel is always better, with help full honest staff who will go out of thier way to assist, from games, consoles, phones, laptops theres not much they dont stock.
August 2023 by Peter D.
It is a shop with used electronics. A very large selection, friendly service, a guarantee for the purchased goods. I recommend
August 2023 by Sara Mills
Was in there today the female staff with blue hair was friendly but male staff member tall guy was very rude
August 2023 by Thomas Richardson
Rugby Store - One of the most welcoming and accommodating CeX stores I?ve been to, plenty of varied stock and staff that not only know what they?re doing but actually have an interest in what they are doing. Always a pleasure
August 2023 by shaz ali
Bought smart watch which was not worked with iphone when i went to return they refused to give me refund and gave me voucher. Products are very high in prices even new haven?t came on these prices. Now i have voucher but problem is i don?t want to put extra money on them to buy other stuff, if something happen to the product or its faulty they will never give you refund. Moreover ,the main person who is looking the shop is very rude.
August 2023 by Tracey Palmer
Decent prices on phones, all with 2yr guarantee.Not many phones in store but I think you can buy and order online.
August 2023 by Christopher Shaw
The staff are very friendly and helpful here and incredibly knowledgeable at the range of technology and stock within their shop
June 2023 by Mr Bubbles
I visited today to trade in some ps5 games to get a new one. Shop was empty. I picked the game I wanted an headed to the counter. I stood and waited when a young lady (wearing a pro-noun badge) looked at me and beckoned me over with her head. I said hello, which was completely ignored by this assistant. I said can I trade these games in for this game. Which was then ignored again. I got no acknowledgement whatsoever. Not even "ok sounds good" or a "no problem". The assistant didn't say a word to me. Her only words that she uttered was "that's £4 left to pay:"I looked over at my wife and was like what the hell have I done. I don't know maybe they/them doesn't like men or customers or the job. But I was genuinely sickened by service I recieved. A hello goes along way. I myself work in a customer facing role and would not dream of treating a customer they way I was treated. It was a simple trade in. I wasn't bringing in a phone or electrical item to sell.I get that in cex, you get some unruly and unsavoury customers. I wouldn't want to work in a cex. But jesus, some customer service training might be in order. It will be a long time before I visit this branch again.
May 2023 by Paul Parcell
Terrible attitude, don?t ask questions, especially around the returns policy, if you do expect to be met with rudeness, aggression and confrontation, even when i said I don?t want to argue he would not let it go, even to point of shouting at me a left the store! Won?t be going here again EVER!
May 2023 by Adams Hafiz
Nice place in rugby Central for both used and new phones,game console and moreI was very happy when one of the shop attendant enlightenMe with their product
May 2023 by Marian Chirita
Nice shop but not the best deals
February 2023 by Paul Davison
Cheap games, consoles, dads, phones, and pretty easy going if you have any of the aforementioned items to trade in for cash or credit.
