December 2023 by Ian Wright
Today we went to buy new beds at dreams rugby . Justin was very very helpful explaining in detail each bed and mattress . We spent a-lot of time deciding as it had to be the right one for us . Justin took onboard the difficulties we had with my husband having Parkinson?s . The service we received was exceptional and I would recommend this store to anyone . Thankyou Justin
December 2023 by Lauren Green
Very friendly help and great advice. Found the perfect mattress and bed we were looking for ! Thank you!
December 2023 by Sharon Price
We spoke with a young lady called Skye in Rugby, whose customer service skills were excellent. She was very friendly and helpful. We went to look at some beds elsewhere but due to her friendly demeanour, we returned to purchase one at Dreams. It means alot when someone goes above and beyond to help. Thank you.
December 2023 by Philip Wilson
Dreams Rugby are Brilliant Mark Jerome &Skye gave my wife and I a perfect service in choosing a mattress to suit our needs. Nothing in this store is too much troubleThey even offered us a drink
December 2023 by Anthony Edmondson
Welcomed when entered. Sleepmaster offered and used. Able to try the ma tresses recommend and details of each explained by Mark. Offered a drink whilst the order was being prepared. Delivery date and removal of old matress explained and offers of free matress cover and pillows accepted. Overall a very good experience and Mark should be commended on his professional approach to the customer experience.
December 2023 by Paul Westwood
Well after spending £1600 on a mattress after 2 years the mattress in question is still nothing like we lied on in store. So after 2 years if this had not bedded in. Say no moreCustomers service after 30 days did not want to support with are concerns
December 2023 by Everton Adams
New mattress brought and delivered within a week.Very comfortable and enjoying it .Staff were very helpful and friendly ?A few added extras thrown in .Very enjoyable experience
November 2023 by Sophie Sykes
Extremely friendly atmosphere and excellent beds and mattresses.
November 2023 by Wendy Price
A very pleasant experience l was treated with respect Mark made sure I was happy with my purchase.
October 2023 by SHEILA MACE
We were fortunate to have Jerome at your Rugby branch to help us today. He was very kind, made us a cup of coffee, gave sound advice and good instructions on when the mattress arrives.
October 2023 by Chris Reeve
Hi my wife and I call to the Rugby store this morning to look at a new mattress. And a lovely young Lady named Skye came to help us. She very helpful, friendly, knowledgeable, answered all our questions. And was a pleasure to talk to. She is a Credit to your Company, with Skye at your store my wife and I will recommend our Friends and family to call into see her.Many thanksMr & Mrs Chris Reeve
September 2023 by john Evans
Skye was very polite and knowledgeable, and explained everything to a high standard, would recommend Dreams to everyone.
August 2023 by Diane Trezise
There was no pressure and Claire was very friendly, she gave us space to look around and make our own decisions but gave us information that was relevant to those decisions, she explained all the options available to us and coaxed us onto the sleep match bed to get the correct firmness of mattress for us. She also makes a good cup of tea,
August 2023 by Martin
Very polite and attentive sales person first night on our new mattress looking good so far.
June 2023 by stevie farrell
Today we chose our new mattress and having someone who 1. Did not give the hard sell. 2. Took time to naturally chat to us was amazing. I either dont get out much or their service was second to none, because i actually felt relaxed after laughing through most of it. Claire disnt put any pressure on us at all. I'm actually really excited to get our mattress!
