December 2023 by Malick Shahzad
This feedback is not for my Local Store Rugby, Its for the Head office Sales team,Ordered a Perfume to Click and Collect on 22nd of Dec as per their website to collect it before Christmas turned out to be a sham and on 24th till store closing time there is nothing for me. Recently bought a Membership to which I regret now. Its not the matter of money its the trust you do on such a big company's service which let you down on this kind of big event. If they can't make it they should mention it clearly on the website to not to order for that event.Extremely DisappointingRuined My ChristmasSo word of Advise,Don't trust their any of the online Nonsense and walk in any store not necessarily this company and buy what ever you need there and than.
October 2023 by Google user
Popped in on a whim , was served by rugby store manager he couldn't do more for us very polite and friendly, we ended up buying two new fragrances and he gave us some lovely free gifts , customer service is still a thing here .
October 2023 by Sarah Waite
Popped in on a whim , was served by rugby store manager he couldn't do more for us very polite and friendly, we ended up buying two new fragrances and he gave us some lovely free gifts , customer service is still a thing here .
May 2022 by zoe lucas
Offer to price match in a 5 mile radius of the store. However as my town dosent have a perfume shop yet 3 local towns do refused to price match. So ended up driving 15 mins for that store to say they would do the match. Brought from the perfume shop as they were the reason the fragrance shop had me drive to another town. Honestly will not buy from the fragrance shop again do to their wishy washy price promise
May 2022 by David Woods-Thomas
A very helpful and knowledgeable lady served us.
July 2021 by Mike Reed
Staff + service excellent, nice little perfume store that had what I wanted for my wife.
July 2021 by Laurence Goodacre
Great experience and helpful staff
September 2020 by Jessica Spalding
Got a cupple of things from hear the girls are always smileing and happy to help with eny questions about eny perfumes
September 2020 by memphis375
There is some amazing sales on for top shelf perfumes and aftershaves
September 2020 by Romans Danovskis
Great selection and very friendly service
September 2020 by Jane Wilcoxson
Good value
April 2019 by glowa koguta
Dobry sklep z perfumami, du?y wybor kosmetyków
January 2018 by Ray D
Very good stock of perfumes and aftershaves always helpful staff, shop a little small and open.
April 2017 by Ray Dyke
Very good stock of perfumes and aftershaves always helpful staff, shop a little small and open.
