July 2023 by Stephen Pimm
For a place that sells turf, maybe they shouldn't have dead turf on the edge of the car park
May 2023 by Geraldine Meacham
Visit was ok. I got 3 bags building sand which I could have done with help putting in my car but staff were chatting. Prices were same as other places
May 2023 by Paul R
Helpful staff, but several products out of stock.
May 2023 by Simon Iskander
Very helpful and friendly staff!
December 2022 by Philip James
Ordered 6x 2 treated timber and several big bags of mot type 1. The staff in the rugby store are always very helpful and polite. The items ordered were delivered on time and with no issues, wood was good quality and mot was of a suitable standard taking into account how much rain we have had it was reflective of the quality and perfectly fine. If anything maybe the store teams could maybe have trained experts who can help in certain areas as your guides help allot. thanks
December 2022 by Philip Woolley
Went in for some custom gloss. Staff really helpful and promptly served... Well done
November 2022 by petevtwin650
Went in to buy a 75mm sq 600 long bolt fence support of which, according to the Rugby site, there were 15. After double checking at the till, whose own database clearly showed some stock, I was informed that there were none. I was not the only person there querying stock levels of items. Very poor.
October 2022 by Martina Jankovicova
Avoid this company big time if u dont want to waste your money. Absolute nightmare with bathroom renovation. Very poor workmanship.
September 2022 by Stuart Noxon
Most of the staff extremely helpful.Queue jumping a issue due to till placement
June 2022 by Carl S
Got a good selection of goods.Depending what you are after, it can be a bit pricey compared to the likes of Screwfix or Toolstation down the road
April 2022 by Alan To (xoAlto)
Click and collect service is excellent at this store.There were problems earlier this week with my previous ordered items - stock discrepancy compared between website and the store itself - but the store phoned within thirty minutes, apologised and cancelled/refunded my order.But there was no problems with my online order today; I collected successfully a few hours after placing on their website. All this even on a Sunday morning!
February 2022 by Paul Reynolds
Hopeless. Turned up for our appointment and the system was done so couldn?t show us anything, although the designer wasn?t even there. Promised quotes and images to be sent through that day. A month later I?ve heard nothing and so I chased customer services. I eventually received a quote for 1 of the 2 bathrooms without any images of the products proposed.
January 2022 by R Barham
Just ordered a kitchen and the designer Kayleigh has been excellent throughout, taking time to understand what we wanted and also suggesting some great ideas etc. Little while to wait until everything is installed but great experience so far
July 2021 by S Smith
Just ordered a kitchen and the designer Kayleigh has been excellent throughout, taking time to understand what we wanted and also suggesting some great ideas etc. Little while to wait until everything is installed but great experience so far
July 2021 by Nick Brett
Always seem to be slightly cheaper than other DIY stores. Friendly staff and useful Web site to confirm they had stock rather than wasting a journey. Over all a pleasant experience.
