March 2022 by Chrissy Teale
Extremely friendly and helpful staff here in the Stratford-upon-Avon branch. Definitely worth going back to this branch.
February 2022 by Heather Lawton
Very attentive and knowledgeable staff. Well-stocked. Definitely a positive experience - will be returning!
January 2022 by Diane Gough
Greeted with a smile and proper customer service. Questions about use of boots and my feet. Clare was very knowledgeable and happy to help. Tried on several pairs and Clare asked questions about fit, toes, heels, arch. A really good selection of boots and prices. Would highly recommend 10/10!
January 2022 by Colin Turnbull
The very best of assistance, knowledge, advice. And not just about the products but about where to go skiing, muddiest parts of the South downs way. Brilliant. Thanks.
January 2022 by Pato Molina
I didn?t find that I was looking for but good prices and kind staff
January 2022 by malcolm gray
Nice shop, helpful staff & well stocked.
January 2022 by Simon Stanfield
I have shopped at Blacks for years. Reason being is that they have good knowledgeable staff and the prices are consistently good value.
November 2021 by Karen Mckie
Absolutely rubbish. My husband wanted to try on a couple jackets but they were all chained and alarmed. Not 1 member of staff offered to help us. Shame on them as they have lost a £200 sale. Did find a northface jacket but they didn't want to help us going elsewhere for a jacket now.
October 2021 by Ken Lloyd
The interior is a little dark and uninspiring but there is a good range of equipment, the prices and offers are very attractive and the staff are very helpful
July 2021 by Donna Mccusker
Rude behaviour very embarrassing. I accicendently walked in the shop in the wrong direction. I have never been so humiliated. I'm grateful that the shop was empty at the time. Muffled screaming instructions that I couldnt understand. A total over reaction to a understandably difficult situation. I frequent this shop may times and I have spend a considerable amount of money in the store. Restasured I will be taking my custom elsewhere. So angry and upset about the whole incident. I will be speaking to the head office and suggest that the signage will be considered again and that staff wear face visors rather than masks. Also maybe not huggle together at the counter and stand at the door to guild customers.
January 2021 by Marie Weightman
I visited Blacks several times in the past and always found it to be be value for money . The staff too are most helpfulI have not repeat NOT visited recently.
January 2021 by Keith D
Staff were superb, very knowledgeable, got all I needed.
January 2021 by Alison Bennett
Service with trying on shoes excellent. Nothing too much trouble and assistant very knowledgeable. Very polite service at till and good discount very welcome.
January 2021 by Philip Ashton
Great service, very knowledgeable staff and decent selection of products and sizes.
January 2021 by Jo Malsem
I needed new walking shoes and was so impressed with how knowledgable and helpful, taking all the time I needed to be sure I was happy with my choice.