September 2023 by wai ip
Very spacious and clean store, just like most CeX, lots of bargains (movies, box sets, phones, watches, laptops, games, game consoles, headphones, posters, etc.) and you will get something amazing with little price if you take time.Staff are friendly, happy with everything.
August 2023 by frances ?Fran or Hopalong? Wood
Great place to get dvds phones laptops games for ps Xbox Wii
July 2023 by HenzPlayz
I came here every single day after college and the staff at the time were always a joy to speak too. I would also always purchase a game or too every now and then. Even if I didn?t, it was always a joy to browse through all of the games and films multiple times. I still go occasionally today but not as often as time is not always available. But everytime I stop by Stratford, I always make time to pop in
April 2023 by Adam Barrett
Bought games form their store today the disc didn?t work as they were scraped and they wouldn?t recognise them I destroyed the game in a rage as I was very disappointed not happy
March 2023 by Ian S
My review is mainly for CEX website. I?ve ordered several products including Apple AirPods Max and all have been in excellent condition and well priced. The 2 year warranty is better than you get with most products when you buy new. Highly recommended.
February 2023 by Darcy Wren
This store is big, clean and is well stocked. More 4k dvds would be nice but the staff are friendly, helpful and polite.
February 2023 by Paul Bloor
I ordered a Samsung Galaxy Tab online using CEX search function, located one locally, used click and collect , paid a very reasonable price online, and walked into the Stratford upon avon store and picked it up the next morning ....faultless
February 2023 by Lyndon Brooker
offered to reserve a PC to collect the next day.
went and paid for the accompanying parts to go with it. GPU, monitor etc.
next day go to collect the PC and they've sold it.
nice one, cheers.
Proper amateur hour stuff. just don't say you can reserve it if you aren't able to. I'd probably have just bought it on the spot if I'd know it was urgent, but I didn't really want to carry it home that day.
November 2022 by Jack Westwood
Friendly staff.Although, they wouldn't test the graphics card I took in as they said they cannot do it there. They said they could ship it to Evesham which wasn't really ideal.
July 2022 by James Morrison
Have so many problems with their games I've stopped using this shop.Edit: Went back in yesterday after a while of hardly going near them and found them more expensive than eBay and Amazon, definitely won't go near them again in future
July 2022 by malcolm gray
An Aladdin's cave of goodies at reasonable prices.Staff knowledgeable & friendly.
June 2022 by Darren Lever
Singularly the worst online customer service of any company today. No direct telephone number to discuss and resolve issues quickly. The options are either log a ticket via their website or reach our via messenger/twitter. Even then their responses via those last two services take hours to days. Additionally, I have not come across any other company that sells online and does not offer the option for expedited shipping even if it is at the customer's cost. This company is a joke.In response to the message below from CEX: This is the timeline of the conversation via social media with CEX's customer service team.My initial message 27th May 16:331st CEX Response 27th May 17:47My 2nd message 27th May 17:512nd CEX Response 28th May 19:0230th May 10:12 issue still not resolved.That might be more efficient for you CEX, not having to pay for a proper customer service team, but it certainly is not for your customers.
June 2022 by Denise Hawkes
Very helpful and friendly would come again lots of things to look at
June 2022 by Darren Hartley-Lever
Singularly the worst online customer service of any company today. No direct telephone number to discuss and resolve issues quickly. The options are either log a ticket via their website or reach our via messenger/twitter. Even then their responses via those last two services take hours to days. Additionally, I have not come across any other company that sells online and does not offer the option for expedited shipping even if it is at the customer's cost. This company is a joke.In response to the message below from CEX: This is the timeline of the conversation via social media with CEX's customer service team.My initial message 27th May 16:331st CEX Response 27th May 17:47My 2nd message 27th May 17:512nd CEX Response 28th May 19:0230th May 10:12 issue still not resolved.That might be more efficient for you CEX, not having to pay for a proper customer service team, but it certainly is not for your customers.
May 2022 by Knight 1
Great prices on games, great selection too. Need some software then this is the place, reasonable prices too.