January 2024 by Kate D
I wanted to leave a glowing review for Hayley who looked after me so kindly today whilst I was at the cafe. She served me a very tasty Eggs Royale. Hayley was so lovely taking great care to present a beautiful brunch for me- she even had to go down to the shop floor to get smoked salmon as they had run out- in spite of this, my breakfast was served promptly. I absolutely loved it and would highly recommend coming to the cafe to experience not just the high quality food but also the warm and friendly staff. 10/10! Many thanks, Kate Duke
December 2023 by H B
Zander & Ellie were brilliant, really helped me out yesterday they went above and beyond with a smile.
December 2023 by Tourist60117656104
We visited cafe this afternoon and witnessed some very rude customers reserving tables whilst their friends/ family were in a long queue therefore preventing customers who already had their order from sitting down. Would like to praise Debbie who was constantly reminding those people they could not reserve tables and was at times treated very rudely by those customers. Some even returning to another table after being told they could not reserve a table...Well done Debbie. Xx Judy
November 2023 by Chloe Lowe
Went to the cafe in marks and Spencer?s got lot of moody and rude stuff when I ask about new hot chocolate she was very Rude and when before I left I heard them being rude about me
October 2023 by jas kaur
Fantastic service from Hailey in the cafe, what an absolute gem, professional, kind and courteous. She made the whole experience of having a relaxing coffee with my family well worth it, I've visited twice from Wolverhampton and she's just fantastic. See you soon Hailey, thanks Jas ?
September 2023 by Stay04908258179
Stopped for a cuppa whilst shopping and could not believe it was served without a saucer Etiquette please
September 2023 by michael duck
Enjoyed a special edition wrap for light lunch by the busy Avon on sunny day
April 2023 by Preston Thomas
It was not too. Good the kids did not like it becuase their not into farming
January 2023 by Chris Watts
The shop itself is fine, but the menswear range is about as exciting as watching paint dry. They're clearly aiming at 'Octogenarian/Old Peoples Home' as their demographic, but when they're all dead, M&S will die with them, like Debenhams did. They were fashionable and innovative once. All a bit sad really.
November 2022 by Nuressa Bessell
BUSY IN THE FOOD HALL. NOT MANY STAFF ON CHECKOUT BUT WORKED THROUGH QUEUES QUICKLY. STAFF ALWAYS PLEASANT.
October 2022 by John Milner
Very poor toilet facilities for customers. Baby change/disabled toilet with a barricade in front of the door, out of order. Huge queue of women waiting for the ladies. I took my toddler daughter in to the men?s to be greeted by one cubicle, which was in use, still in use five minutes later. I had to go to McDonalds and use their?s instead. In a shop of this size I would expect much more toilet facilities for your paying cafe customers
October 2022 by mj j
Very good shop, enjoy going there. Neat and organised, good selection of clothes, some cosmetics and food. Value for money, no frills.Only disappointment was the fact that fitting rooms downstairs were closed, due to lack of staff as shop assistant pointed out without mentioning that one on first floor was open. Luckily I found out, otherwise hadn't been able to buy my awesome new trousers.
October 2022 by Jamie Ward
Currently having external work done, but this still doesn't affect the shop.Womens downstairs.Men's upstairs.Underwear upstairs.Children's available..A foodhall downstairs.Stairs and escalator going upstairs.Cafe upstairs.A medium sized shop, but quite an old building.All Seems fine except being followed by the security guard for taking photos is a little excessive.
October 2022 by William McLernon
Usual M&S store--nothing different
August 2022 by Sue Scrivener
Went there for specific items of clothing and got every one of them.
