March 2024 by Alice Hibbert
Stratford delivery office is always helpful and friendly! Very greatful for their commitment to their work, all while having to stand against the biggest ever assault on their jobs, terms and conditions in the history of Royal Mail. Always in support of your work, thank you for all that you do!
February 2024 by D M
Not the best but did endeavour to locate my second missing delivery
January 2024 by Blade 05
Waiting on an item. Was supposed to come on Friday and nothing. Came on Saturday apparently but no-one was in at 10:36 am. Supposed to come on Monday? hasn?t and didn?t come today. Also its open from 8am to 10am on weekdays which is just fascinating.Edit: The plot thickens, a royal mail van came to deliver something else to someone else, just not for me.
December 2023 by Johnny Not Rotten
Given the historic circumstances hindering RM's capacity to function at local and national level, this depot actually fares pretty well. Proactive and regular staff, some of whom have served for decades, Sunday deliveries, a hello and a smile. Keep grafting guys!
October 2023 by James Bralant
I really hope something can be done about this branch of Royal Mail because the service has been inconsistent at best and flatout absent at worst.Seemed to all start around COVID (totally understandable) but it's never recovered. Staffing issues? Mismanagement? So frustrating when you're told your property has been 'inaccessible' or 'we attempted a delivery, nobody was in' despite sitting next to the front door. My trust in the service has been tarnished massively.
September 2023 by Dawn Wilson
Awaiting a delivery of a parcel...tracking number says delivery between 10.48 am and 13.48pm today 12th September....and no delivery...post has not been delivered to our houses. Postman or van not been seen and there are 50 where we live.... You can't tell me that there is no-one out of 50 houses doesn't have any mail.It is against the law withhold mail. Really not happy and all you get is Excuses.
August 2023 by Flier
No post for a week, then suddenly a pile arrive including a first class letter. They are deliberately holding back mail which I understand is illegal. Absolutely rubbish service now, cannot trust anymore to send a letter to get to recipient on time.
January 2023 by MusicRichy Gamer
On the tracking website it says that my parcel has been delivered with a black screen as a proof of delivery, I never got a knock on the door or a letter.
November 2022 by Lorene Renshaw
I was informed that an attempt had been made to deliver my Amazon parcel. We were in all day, have a door camera that takes a photo of everyone who rings the bell. No one came, they said a card had been put through our door - no card. I later had a text to say they had attempted again to deliver my parcel and we were still there where we could see everyone who came down our Close. OK if under pressure I can understand things being late but to make it look like it?s my fault has me fuming.
October 2022 by Panic ?No Saint? At The Tesco
Royal Mail need a kick up the backside. I hope you crumble and fall and private firms that actually care take your place like DPD. You self righteously strike, then do nothing to catch up the backlog. 3 days now means 1 week. 1 day means 3 days. Get a grip, or get lost.
October 2022 by Demis Lazzeri
A shameful thing. Unprofessional service. Office open only when yearning to work. They don't respect the opening hours. I went 5 times and the office closed 4 times. Improve your service and work. At the office. I work and I don't have time every day to go and check if they work or not. On Saturday it is important for citizens to open the service.
October 2022 by Jessica Blackwall
Please update your hours on your Google listing when closed for industrial action. Two of us were there at 8am and sure more will follow. Would save a lot of unnecessary journeys.
October 2022 by Tayyab Din
Horrible place to work lack of hours management is racist lack of communication avoid at all costs
September 2022 by Amir Raja
Nice place but the management is unorganised they expect you turn up on Saturday only to do 2 hours of work while they can have their cuppa peacefully hope they get back what's coming to taste there own medicine I will take it further I'm not happy at all
September 2022 by Thomas Kane
Spoke to the staff yesterday who advised the sorting office was closed and to come back today (31st Aug) between 8 and 10, turn up at 8:30.... Closed. Cheers for that guys!
