March 2024 by Kotie Viljoen
Very rude personel, won't be using them again
September 2023 by Lewis Mitchell
I asked the lady if there was a cheaper way of sending a book rather than buy a pack of 5 envelopes. She said yes, we will supply envelope if you send it special delivery. She then charged me nearly £8 to send it which is 2 pounds more than original idea. I asked her why and she literally didn?t care and even put a happy voice on the words. Robbed.
January 2023 by Betty Tasker
Waiting time is always dreadful standing in the way of shoppers as it is a shared post office uselessly only one member of staff not the best either hate to complain but most people are but will not say anything we should by now have a stand alone post office with at least 2 staff
June 2022 by Gaius Holmes
Use this post office lots... Go to collect a parcel that I really needed and they decide to shut 5mins early!
November 2021 by Koiyes Miah
Cashiers Too slow.
March 2021 by karl fraczek
One of the best Post Offices in the area. Great staff always willing to help. Balsall Common would be lost without it.
September 2020 by Nicholas
Staff getting ruder and ruder...especially the one woman
January 2020 by T Sweatman
Quick and friendly.
December 2019 by Jane Shuker
This is not the first time I have found the staff at Balsall Common unhelpful. I was so disgusted today I thought it was time to write a review. I called into the Post Office today to purchase some 2nd class stamps for an elderly neighbour. There were two tills with staff at both however only one open as the other had till closed sign up. I went to the open till I asked for the stamps but when I gave the bag of £7.32 to Lloyd the cashier he informed me he wouldn't take it as the silver should be in bags of £5 & bronze which was only 2p in bags of £1. I explained it was for an elderly neighbour to use to send her Christmas cards & he said it didn't make any difference. I can appreciate his attitude if I just wanted to exchange cash but the correct amount was in the bag to purchase the stamps. Merry Christmas Lloyd thanks for your help!
December 2019 by sue parry
The manager Lloyd is very helpful and his knowledge is exemplary.
October 2019 by Nicholas Sofroniou
Staff getting ruder and ruder...especially the one woman
July 2019 by James Waterhouse
Itâ??s said on the internet the post office was open at 7:30am so I went and the shop was open but the post office wasnâ??t. Then I went at 12:50 again thinking itâ??s was open as the internet told me it was and it was close.
April 2019 by Adam Crowe
1st class service with very helpful staff
May 2018 by William Moorhead
Helpful
March 2018 by Keri
Always great service. Friendly staff, can be busy.