March 2024 by David Evans
Went in to change phone and from payg to a contract spent 1 and half hours talking to 3 members of staff only to be told I would have to wait at least another half hour or go back the next day not very impressed 3 others also walked out
March 2024 by Linda Wilkes
Sort out my tablet not smiling ? allways helpfull we getting there !
November 2023 by jay jones
Excellent phone shop
October 2023 by Nick Smith
I was served by Ben wanted to see if I could lower my monthly bill and he went above and beyond and got my bill down really happy with my experience Ben's a really nice guy and explained everything about my new contract he's a credit to EE.
August 2023 by Paul Edmonds
I've always used the EE Shop in Bilston, staff are extremely helpful and go out of their way to help and explain everything that you need to know. So for your Mobile phones either brand new purchase or repairs this is the shop you need.
August 2023 by Borys Ihnatyuk
Very good service, nice stuff ?
March 2023 by Karl Forrest
Great staff good exsperience got a great deal brandon sorted a great deal
February 2023 by Christine Martin
Brilliant service and very helpful staff would definitely recommend
January 2023 by J.M Z.C (C4T4)
Wouldn?t go to this phone company a relative went in store asking for help with something on her phone and they took advantage pressured her into a contract for 2 years that she didn?t need or want. We took it back to the store after 2 days and their is no cooling off period apparently once you have signed your obliged worst phone company and store about
December 2022 by Doreen O'Connell
As soon as u walked in the door the guy approach with a friendly smile. They sorted out my galaxy watch explained and showed me how to sync and use it properly. I would definitely go back they have no egos. Unlike the Wolverhampton branch who have no customer service manners . I would recommend anyone to go to the Bilston one as the service is 100%
December 2022 by Vikki Bryan
Great guys .. stayed well over closing time to get me sorted with a new phone . Excellent service
November 2022 by Jack Turner
Really poor experience replacing a sim. They wanted ID of a company director without their address on!Also unable to gift data between sim on the same account.Customer service none existent.
October 2022 by Lee Murphy
Ben was very good explained everything well without being pushy or making false claims (I have an IT & Business degree). 5 star.However the manager had the personality of a mouldy apple and told us not to leave and enter the store as there's a counter. I had to get some ID, my partner had to take a work call and I went to get a drink from the shop as it was warm. 1 star.
October 2022 by David Owen
Very helpful staff the place to go for a new phone
August 2022 by Stephen Clair
Great staff really helpful and not pushy to sell your something you don't want or can afford.
