January 2024 by Brock Lesnar
Horrible customer service. Wanted to return a vaccum even though it was 30 day return. They didn't accept it absolutely disgusting. This Argos is terrible never shop here again.
January 2024 by harold kumar
This Argos in small heath is disgusting. Staff are not friendly. Never accept returns or give refunds.
November 2023 by Asanal Haq
I like Argos but not the one in small heath I think they are selling faulty items in small heath Argos I bought a smart tv and the tube burnt out after two and half years and the guarantee was only for two years
October 2023 by Sham
Very rude and unprofessional staff I brought a item and wasn't happy with it so I went to get a refund or a different item I had 30 days return policy they couldn't take the item back as I opened the remote package to test something you need to open the package to check the packaging was in good condition and the item was taken back to the shop within 24 hours everybody has the right to change they mind if they not happy with they purchase especially being a expensive item I am very disappointed with the service provided by argos and very rude and unprofessional staff I wouldn't advise anyone to purchase a item from there without seeing it anywhere else as you won't get a return or a refund.
October 2023 by Nicole Richards
Going down hill, this used to be my go to local shop for most things for years, but after having the worst customer experience a few years ago in this store with a manager named Bailey i stopped shopping there altogether as well as online, went in weeks ago as a very last resort and service was slow.Very limited people on collections while other workers on the till laughing on there phone?s texting. Terrible service.
October 2023 by Susan
Great for click and collect orders and I never have to wait. Excellent customer service
October 2023 by Jenni Hughes
Went to collect my item was told they were going to cancel it due to me not having my argos card, had my bank card but that wasn't acceptedVery bad customer service!
June 2023 by Ali Naqvi
Had to return a product as it wasn?t needed any more, manager refused to return and his comments were rude and racist towards me. Absolutely disgusting behaviour by the manager?.
May 2023 by Lisa Vickers
Big thanks to kerry for helping me n my partner use the keyboard to get item we was after last time we went in it was pencil n paper wow I now feel officially old lol ? kerry was friendly n efficient n the radio we brought is fabulous thanks again one small thing though think argos should let these lovely guys have nxt bank hol Mon off for the Kings coronation just a thought
April 2023 by Bayby Gurl
I was delighted with the customer service I had received from Sam in small heath Argos. He was so helpful he explained the process very well and help with setting up the purchase through Argos card.So happy with the colleagues of Argos small heath.
March 2023 by Raja Neeni
Today I visited Argos in small heath and was helped by a lovely staff member called Samina, she was very helpful and polite and went the extra mile, thank you very muchSamina.
March 2023 by KAZZY VLOGS
Came the other day to buy a product had to wait 12 minutes just for it to come to me no one seemed bothered ut was ready to collect for ages..and they have the decency to say give me a rating staff are rude smile a bit more
December 2022 by Rania Fawaz
I went to Argos small heath to return an item cos it wasnt working. A white employee called Sam was very rude, unhelpful and unprofessional. He was shouting and screaming at me. I asked to see the manager, he got me his friend called Bailey who was as rude as him. He told me he can't change what his friend said. I left there crying. My friend who was with me took me straight away to another Argos store. They straight refunded me the item. Without any problem. They were very nice and professional.I will never go to the small heath branch again as long as these two workers are there. They need to be sacked.
December 2022 by arham abeeha
Here one black guy middle age very rudely spoke. I had very disappointed for him
December 2022 by Nadine Tingle
Excellent customer service. Staff were happy and friendly. Quickly delivered my items. No complaints
