November 2023 by Matthew Robinson
Very rude lady behind the counter.Needs training in customer service and product knowledge.8/11/202310:35am
October 2023 by A O
Can?t fault the day team. However, a small blonde lady that I presume works evenings is so rude and unhelpful! Came at 9:05pm after spending the evening with my baby at a doctors. ?We?re shut? was all she said very bluntly. I tried to ask where else would be open but she was not interested in helping at all. My fault for being FIVE minutes late resulting in me having to travel across Birmingham to find an open pharmacy to get my baby the antibiotics she needed but while 3 staff members stood around talking (behind the pharmacy counter) surely one of them could of helped me?Another family member has also mentioned this lady being very rude to her also in the evening. So I was late yes but show a bit of compassion for a mother who?s desperate for antibiotics for a baby. I wouldn?t go there so late for the sake of it!!
September 2023 by Stevette Baker
Excellent and helpful staff. Great team who are always helpful. Used them for a good while and customer service is excellent. Thanks all involved.
August 2023 by Alex Mara
Save yourself the journey and go somewhere else as the pharmacist there just doesn't want to help at all. Absolutely useless. Not to mention the know it all attitude. Shocking
July 2023 by Dawn
I started using asda pharmacy about six months ago I have had first class service , staff are helpful and polite , and nothing is to much trouble
December 2022 by Ayaan Siddiqui
The worst pharmacy experience of my life, rude staff, unhelpful calls, they gave me part of my prescription and told me to come back for the rest, they then lost my prescription and essentially told me it was my own fault, I called a manager they still weren?t able to find it after wasting 2 hours of my Friday evening, I then got a call the next day to say they aren?t able to get the medication at all. I now need to spend hundreds of pounds as a result of the incompetence of the pharmacy.Worst pharmacy in Birmingham. Go anywhere else
December 2022 by Pawel Jalocha
Came in the morning for antibiotics I was first customer. The lady said I need to wait 2p minutes because she needs to do other orders which are not necessary for now I had to wait even if I am in hurry to get to work and take my baby the nursery. Why they can just do the walk on customer first as priority? Totally useless I won't come here again.
August 2022 by Skully
Totally useless I wouldn't even bother raiding this place if I was a junkie, they never have anything in stock!!
June 2022 by Mothers Love
Quick, helpful and friendly staff got everything you need there...
February 2022 by bazza smith
never answer phone,cut off after a cpl minutes
January 2022 by Sofie Noreen
First time going to asda pharmacy and turned away because pharmacist did not want to give 20mg tablets in 10mg. Wanted me to back and get it re written by the medic which I think was very lazy on the pharmcists behalf. Did not get the name of the pharmacist but he was working 5/1/22 at approx 1.25pm
December 2021 by Sherry Drew
Loads better than boots but don't rush themselves and they leave the phone ringing long
September 2021 by Angie PERKS
Called for medication advice and they talked me through it
July 2021 by Sharon Dunne
Over the past 3 months or so , 4 out of the last 5 visits to collect prescriptions , which are sent direct to pharmacy from my GP surgery , the pharmacist wasn?t there so staff were unable to give me my prescriptions without the pharmacist been in attendance ... each time resulting in a 10 to 30 minute wait ... looking at changing pharmacy due to the continual problem collecting ..
July 2021 by Donna Taylor
Vry helpfully man helped me to find a plan to pay for my prescriptions wen outvof his way for me