March 2024 by Yvonne Webb
Staff were very accommodating pleasant and helpful.Good food and good portion
February 2024 by Lara H
Service at dinner was amazing. Waiter even pulled a heater next to my table. Apologised profusely for missing an ingredient in one of the cocktails. Lots of choice anyway so it wasn't an issue. Good value food, lovely design inside and comfortable atmosphere.
February 2024 by George Edwards
Staff are clearly overworked, we come here once a month or so and every time there doesn?t seem to be enough staff on shift. the cold buffet is always empty, there are dirty tables and floor. it?s a shame that management clearly aren?t investing in their staff.
February 2024 by Victor
My my mother been coming here many years. Got to say the standards drop dramatically , only 1 person she running around getting orders drinks . No management around disappeared got my order wrong wasn't her fault as she was on her own . We give it few more times as might change. if not we take our custom elsewhere.
February 2024 by Sylvia Williams
Staff were friendly but took their time to direct me to a table (chatting in the kitchen), I had breakfast today, and most of the food on the plate was lukewarm. I sent it back to be warmed up, and sausages were crumble and not very nice, bacon tastless. Croissants were all out of shape, and they wouldn't bring anymore out. American American pancakes were nice. Toaster took ages to toast the bread.
February 2024 by Janette Kitaka
Service was perfect
February 2024 by John Mcconnell
Was there for 3 days the third day was a disgrace told to go to bar to order food told get own cutlery also brought wrong food that was ordered if you walked in of the street you got full service hotel visitors
February 2024 by Kelly Boylan
Excellent staff behind the bar. Very professional and friendly. Great prices too.
February 2024 by L&S Simmonds
Just got back from a Sunday lunch here. Food was ok but the service was shocking. Booked a table for 7 adults and was shown to a table for 6. When we questioned this the server just squeezed an extra chair at the end of the table (because that's all they had apparently) so we took the table and (despite the pub itself not even being busy) we sat with menus for 50mins before I had to ask to someone to come and take our drinks orders as they just kept walking past us. Another 10mins later a girl came over took our food and drinks orders then we waited another 15mins just for our drinks then a further 30mins for food. By this point two of our group had drank their drinks and again we had to ask twice for someone to take another drinks order. The food was ok but listening to chefs shouting at the servers to collect food waiting to be served it was clear why our food was served luke warm. As we waited so long for it we just ate it but the Sunday roast wasn't great - burnt roast potatoes, thick gloopy gravy and hard veg. Also no offer of potatoes like other Beefeaters have. We finished our food and waited another 45mins before I had to AGAIN ask for the dessert menus and the table to be cleared. Nobody came to ask was our food ok, do we want more drinks etc, no attention to detail. Fair enough if they were busy but they weren't, just young staff with clearly zero interest in being there or any attention to detail. Over 3 hours we were there but only because the service was so slow. We've been to several Beefeater chains and never had bad food or service but we won't be returning here again.
February 2024 by Buhle Ncube
I went in for lunch with my mum , we were served by Kristen , honestly hands down the best server , she was such a joy and very attentive she made it a great afternoon for us. As her shift ended 4 tables were singing her praises and waving her out the door, because that is how much of an impact she made on everyone. 1000/10 for her service.
February 2024 by WM Steadbot
Had fantastic service from the wonderfully cheerful waitress Kristel. She genuinely made our evening meal celebration an entertaining time. Only slightly disappointed with how miserable the barman was. He did not look happy at all, but to his credit, was courteous and professional.The food was fantastic although slightly expensive. It lived up to expectations with ease and was delicious a party of 13 and everyone enjoyed it.Overall a lovely experience. Would definitely recommend.
February 2024 by Stephen Ford
Lovely meals nice surroundings and pleasant staff, I eat regularly here and have complaints.
February 2024 by Nicola Bowler
Our visit yesterday was really nice. The food was nice and the service was good.
February 2024 by Rita Vaughan
Lovely food and brilliant service.
February 2024 by Natalie Davey
Been for breakfast this morning with friends, food was lovely, staff were very friendly and helpful. Lovely place will be back.
