September 2020 by david brown
Ignorant staff
February 2018 by Be Aadicted
Went in to use the toilet. They asked for ID. As an resident of the UK I did have my BRP to show them. They refused to take it as a proof of ID. I don't know what else I could provide with. I've been to betfreds before and my BRP was accepted. At the end I was sent out because "I didn't have my passport on me" . I don't know anyone who would carry a passport when out and about in the street. Didn't even let me use the toilet . Rude service.
February 2018 by Larissa D's
Why do we need ID to go to the toilet? And they dont accept BRP as a form of ID what a joke.
