June 2023 by Nina Kadir
lovely lady who served me today didnt have to.wait long at all 5 mins.thankyou fot being so helpful and your soh is on par.?
April 2023 by Philip Mcculloch
I would just like to thank the staff at 'Boots' Acocks Green for all the help with my prescription's as my Doctors surgery keep sending the wrong medication for me. Boot's always text me when my prescription is ready to collect, and when I collect and the medication is wrong they always offer me advice and tell me to contact the surgery ASAP to correct my prescription and Boot's say as soon as it has been approved and sent to them they will do it as a matter of urgency which they always do and then text me to let me know. Thank you very much for all your hard work it is very much appreciated.
April 2023 by anthony hawkes
Is there another boots store in the country who close 1hour for lunch ? Here's an idea staff rotation . No information on the website . Poor show .
March 2023 by Mustajab Khan
Bad customer service
March 2023 by Martin Dalton
I hate to give poor reviews but I'm afraid this time I have to. Why can't Boots mediate with the Doctors, it's taken 3 trips and several phone calls over 7 days and still my prescription cannot be sorted for me. The Doctors say one thing Boots say another and I'm having to be the go between !! Yet my prescription gets sent there digitally!!!!P.S. remember the shop completely closes between 12pm - 1pm so don't go there during those hours
February 2023 by Ola Ha?
Awful pharmacy staff, acting like expecting them to do their job is the biggest inconvenience in the world. Rude and unhelpful
January 2023 by Louise Maher
Awful place, staff are rude, ignorant, do not acknowledge you at the counter when you are waiting to be served, I had to ask if anyone was serving to be told when I finish this!!!!!Have no idea how to prioritise their work, all 4 staff members just kept their heads down behind the counter whilst there was a que of customers. My partner questioned if anybody was serving and the pharmacist was soo rude and unprofessional offered no apology for having to wait instead was very defensive towards him then all the members of staff decided to talk at my partner again all of them being very rude I wish I had there names so I could have put them on here, all staff members need training on how to speak to customers politely and manage there workload, I have changed my pharmacy now and will never step foot in that awful place ever again!!!!
December 2022 by Eva Angelika Adach
No information on website that they are closed for one hour for lunch so you can be very disappointed when arriving and it's closed (only on the door is stated that they have 1h break for lunch)
November 2022 by stephen lee
Totally unhelpful.Totally rudeTotally ignorant.Will be changing from this shop ASAP for my meds
October 2022 by ester Stevens
I really like this store its always busy and the staff are friendly .they seem to be a bit short of staff and close 1 hour for lunch which is a bit of a problem when your on your lunch hour and need to get your perscription. I understand people need lunch breaks but wouldn't it be best to rotate the breaks ?They close at 5.30 so can not get there in time after work.
September 2022 by Clair Ellinor
Don't trust the opening hours. They are closed in the middle of the day, at least 12-1pm. Advise ringing to make sure they are open. When you get there they are nice just be warned
July 2022 by Danchinoloves !!
Pharmacist was so helpful and took his time didn't rush me because of the 4 people at a time policy
June 2022 by K J K
Can understand they shut for lunch probably due to staff shortages. I waited half an hour for them to open, then proceeded to the chemist queue. I was 4th in line and waited around 10 minutes which I didn?t mind. However staff were avoiding eye contact with all customers and had no sense of urgency. Resulting in large queues and customers confused as to which line to wait in as no one was serving at the check out tills. Poor customer service, staff really looked like they didn?t want to be there.
May 2022 by Coco Loco
I was in a rush and just needed to know where something was, without listening the staff member just told me to wait in the queue and since she was soo abrupt - I decided to leave and she laughed out loud- extremely unprofessional and poor service- will never visit again
April 2022 by Green Parrot
This branch needs to close down, tbh they just close at random times during the day, I?ve visited to pick up a delivery and it said closed from 1-2pm for lunch, I went a different day and then it said closed 12-1pm for lunch, the need to have a fixed time for when the want to close,ive done 3 trips now and still haven?t managed to pick up my delivery I paid next day delivery for because they can?t make thier mind up for when they want their lunch, they might aswell just close this rubbish branch no stars!