March 2024 by Carmel Denton
Staff are constantly rude to customers and always look unhappy in their jobs. They have no tolerance with the elderly and I have often heard them be short tempered with them. I've never heard them talk nicely to anyone. The prescriptions are always late.
February 2024 by terry butler
One of the staff attitude stinks, and service atrocious, I strongly recommend you don?t use this pharmacy.
February 2024 by tim howe
Staff have no customer care rapport. It?s ?name, address, there you go?. Enough said.
November 2023 by AMR ALHAAG
Unbelievable. They are very slow and the prescription always not ready. You have to call 10 times before you go. The worst.
November 2023 by Laura Harper
genuinely fine but one staff member is miserable and rude for no reason, spoke to me like i was rubbish on the bottom of her shoe, don?t do this job if you can?t be friendly.
August 2023 by Mia ?Reviewer? G
Disgusting at best!!! Refused to deliver essential pain medication, less than 2 mins away, to a young and dying man at the request of district nurses!! One year later, and I still find your lack of service never mind empathy shocking.
July 2023 by Chris H
Have you standing waiting for ages knowing you're in the shop. Won't help kids under 2 years old so I was told at the desk when I needed something for my son. Was hard to even get a recommendation on what to do to help him. Defo won't be in there again
July 2023 by Jane Harvey
Did not go just rang them polite
May 2023 by Peter Collyer
I've only had to use it the once to collect my prescription, and I found the staff helpful and attentive. Script filled, no issues. But for convenience I will be having my future scripts delivered.
June 2022 by Zoe Millman
The staff are generally friendly but they are very slow to process repeat prescriptions. After they lost a repeat prescription request and then suggested it never existed (!), I asked my doctor to send prescriptions to the Clock Pharmacy on Northfield High St instead, which is infinitely better. I now only use this for buying over the counter medicines.
June 2022 by Paul Dann
This pharmacy has hugely gone downhill in the last couple of years. They have apparently recently "upgraded" their IT systems, but tell me they are now unable to offer automatic repeat prescriptions. They also can't offer any indication how long it could take for stock to be replenished. They seem to think this is normal. I wonder if there has been a change of management? Something's gone seriously wrong with management here.
June 2022 by Liz Wilkes
Rude, unhelpful staff. First and last time I use this pharmacy!
May 2022 by Mina Kaur
Very helpful staff. Thank you
November 2021 by Tanya J
Arrived at this chemist to have a pre-booked flu vaccination. Greeted by a friendly member of the team who asked us to wait and someone would be with us. We arrived earlier than our appointment time so expected to wait. 20 minutes later we were still waiting! Customers coming into the shop were repeatedly told their prescriptions were not ready, some had bought them in days before. Customers leaving unhappy.Eventually taken to a very small room akin to a cupboard. We were told by the young woman who introduced herself as the pharmacist responsible for vaccinations that she had no record of us. To say this was a surprise when we had received two text messages and emails reminding us of the appointment. We were told to sit back outside and complete a form! We left! This chemist really needs to get it's act together. Shelves empty and very poorly organised. Contacted Lloyds chemist, booked in straight away and they were expecting us! I think this chemists has had it's day!!!
November 2021 by Kenny Owen
Went for flu jab. First time and the pharmacist was great explaining everything to me.
