March 2024 by Tim Colville
Sadly no more Free 02 coffee but still pleasant surroundings with pleasant staff however far too often coffee not in a proper cup and closes too early.
March 2024 by Claz D
Great staff.Chilled vibe.
February 2024 by JRS VIII
Great coffee, cake and friendly staff.
February 2024 by Mick Dale
Good atmosphere . Friendly staff and great coffee.Unfortunately today we had to wait 15 minutes to get served with a queue of 2 people.One girl was very slow the other went off to clear a table and chat to customers.Poor service
February 2024 by Jane Willcox
Nice café. Nice coffee. Service is a bit slow though.
February 2024 by Sidra Jabeen
The staff aren't very friendly at all,Stopped going to this cafe due to no customer service skills.
February 2024 by Laura Ramm
Queued quite a while (10minutes) on a Saturday afternoon.Coffee was lovely, worth waiting for.Lots of dirty tables needed clearing, staff were focussing on serving drinks. Could use a few more people at peak times.Paid by card, opted for no receipt, couldn?t see any obvious way to give feedback, hence this review.
February 2024 by Duncan Ramm
Grabbed a flat white at Caffe Nero Harborne, birmingham. App works well both for collecting loyalty stamps and paying. Efficient, but quite a big queue.
January 2024 by violet186402
The coffee was the worst ever so bitter n cold egg sandwich was ok but won?t be coming back shame cus it is cozy
January 2024 by Rozina Rahman
Been using the App recently but had a few old stamps on the card which I wanted to transfer over. Was served by an extremely professional and helpful person called Reese. It was somewhat busy, as morning rush hour but he took the time out to help me. So much appreciated, as can be a bit of s nuisance asking someone to take a look. The other lady could take heed, as she just said go message customer services and we are regulars.
December 2023 by Paul Stevenson
We go regularly and there is always a great atmosphere when you walk inWheelchair accessibility: All on one level
December 2023 by Anushka Jain
This is a really nice caffe, Great decor work with plenty of seating space. Slow service with not enough staff for busy periods. Coffee taste is okay, can be better. Chocolate pistachios cake tastes great.
December 2023 by Touria
Best experience ever. Thank you Sabina for your warm welcome. Amazing staff ?.
December 2023 by Diana Bugeag
The place is great, no faults there, even on a busy evening, there were still places. The service though and in particular, service from a purple haired girl, has kind of ruined my day. I work in customer service I know how it is when you are short staffed, I've worked in cafes and restaurants and know how it is. But when I'm waiting in line and you haven't even served me yet and you're already rolling your eyes at me because I have 2 sandwiches in my hand that you would have to heat, yes, that sets the tone for the kind of service I will have. My turn comes and I haven't even said hi and she already stated with quite a lot of attitude and I hate that word for a woman, that I will have to wait because this is going to take a long time to heat. I am aware I want them warmed up and I am aware I will have to wait for them, but the attitude was not needed. The sandwiches were more or less thrown in the grill. I am nice, extra nice, a pushover sometimes and I really felt like my day has just been topped up with a sprinkle of meanness for no reason other than, you are short staffed, and I had a bad day at work too and I was trying to hold it together, until then. There was just no need for that. The drinks and the food were lovely, thank you though.
November 2023 by Preet Kaur
Love soon as you walk in the atmosphere is beautiful the music and its so clean and nice.