March 2024 by Mark 30045509
Would give them a 0 if I could. Absolute shocking service today. Was told a TV I bought was in fine working condition. Finally got it home to find the volume didn't work. Took it back to shop and they refunded me which is fair enough but with no apology or anything. The shop itself is disgusting with a bunch of crack heads employed there. Especially the two behind the counter, one with long grey hair and some other bearded scrawny thing. Avoid this place at all costs
February 2024 by Bill Waterman
Ordered banjo online, item arrived in very poor condition. The description was good condition. Listed branded eko, later found out it?s just a cheap aliexpress Chinese poorly made instrument with old back put on, after many emails received part refund of 10% about the condition before realising the true identity of the banjo. Now they claim to have refunded my postage so if I would like to return it would be at my own cost, so as of writing this review I?m going to just keep the banjo as a reminder to never do business with cash converters online again.
January 2024 by Brian Holloway
I received a watch purchased on line that wasn't in the described condition, the photos didn't show the scratches either, phoned the shop as soon as the watch arrived and agreed to return it for a full refund, however they haven't refunded the return postage costs as they are inferring that i scratched it which is not true, never had this type of issue with any other branch of cash converters before
January 2024 by Alessandra Palmer
Bought Samsung s21 fe online £199 as I wanted a dual sim pbone Nov 2023,phone came on fine, start using the phone 2 1/2 weeks prior to 23 Dec 2023,2 days prayer to flying over to Tennesse, usa phone just stop working suddenly it didnot fall or anything, I lost all my important, Irang northfield told them whathappen they say post the phone back I did, explain to the I'm about to go to the USA I will not have no one in the uk to receive this, I have given them my usa address, now they telling me 1 cannot get a refund,I have to pay a carrier to collect the phone,Now it is impossible for a phone to just stop working suddening unless it had serious issues prior to then selling me it.Stay clear of this northfield cash converters
December 2023 by Bass Hunter (Zak Bailey)
Be aware of this shop bought some audio equipment on there online shop item come from here a guy called Kevin sent me a none working item I pointed this out when I received it they just went quite no communication in emails finally got someone different who arranged collection sent item back said they was gonna repair it said I want a full refund Kevin said not obliged to do so ok you send me a broken device I point out to you it?s broken and did nothing you sent a none working item made out was just one issue was completely not fit for purpose that Kevin is a fraudster I seen another comment with similar behaviour when they get the item back they ignored me for weeks lucky for me I had bought through PayPal and got my money back police need to check this store out seems to think he can do what he wants with no regards to sales act laws I don?t care about there policy when consumers law makes there policy invalid never again don?t buy from this store dodgy I notified police as without PayPal I would of not got my money back as once they had my money they didn?t care they tried to send it back to me after I had already got a refund this shop is dodgy and now gonna get in touch with the police now it seems fraud is acceptable with this store
December 2022 by Rachel Waite
Worst shop. Rang to see if my item was available and told them I was on my way to get it. They assured me it was available so I Drove nearly 2 hours and they had given it away. Spent half my day driving there and back for nothing. Terrible service. Not even an apology. They just told me they sold it and then walked away. Don?t waste your time.
September 2022 by StreamerTV
Complete rip-off place i took LG C1 55 inch tv £1,200 they offer £350 lol they also go by eBay so they can drop the price offer even more & give 4th hand price.. WATCH OUT! on eBay there are 1000s of people fake selling hi-end stuff as cheap so when these idiots look up to offer you they going by fake eBay seller & why you get such a low offer - i wouldn't be surprised if these are the one fake selling/posting on eBay so when you go into store they always say Oh but on eBay they selling for this.. Happens every time you challenge the price. Watch out its such a CON these shops are
August 2022 by Paul Bedassie
Absolutely fantastic store. Retail excellence. 10/10 fast service but will spend the time with you that you need to correctly purchase your products. A model store. Thank you Paul bedassie
July 2022 by paul doake
Absolutely fantastic store. Retail excellence. 10/10 fast service but will spend the time with you that you need to correctly purchase your products. A model store. Thank you Paul bedassie
April 2022 by louise hampton
good place a lot of cool things woulndt sell them anything but good to buy from
January 2022 by blackhatter1980
Amazing place with amazing staff always a pleasure doing my game hunting in here they are always the cheapest and if not will price match instantly keep up the great work guys
July 2021 by Matt Money
I was sold a faulty drone for £300 that they claimed to be "working perfectly" having been checked in store. The drone was clearly damaged before it was sent out and was completely useless when I received it. This is a clear case of fraud.
April 2021 by Vicky Adams (Robin)
Absolutely brilliant staff they have all been helpful in these bad times I rate them
April 2021 by Dave Alexander
Great product very pleased with keyboard packaged well on del .good service from Kevin and Daniel cheers fellas
