November 2023 by Rachel Charters
Not good, only purchased 2 items and the cashier charged me for the 1 item twice! I feel the staff need more support as emphasis appears to be focused on delivery orders and notcustomers
October 2023 by Rayhan Khan
Very disappointed as a regular customer to this store i visited this store recently and purchased a few i items I asked the male worker Paul whether I can have the change in either too £5 notes or coins he replied saying no it?s the company policy not to give change as we?re supplied with less chane by co op which I found strange so I asked what if I was to give a £50 note then what and he replied we would refuse to accept it . So on the next visit Ito the store I paid with a £50 note with no issues I asked the the worker do they have a policy in place not to give change even though I?ve purchased items she said no. CONFUSED
September 2023 by Richard Homer
Good smaller supermarket. Bit more costly than some but they have a very good range of high quality own products
August 2023 by Sundance Kid
Best local shop from the big brand name supermarkets I have ever visited and I will explain why.Local shops are not something the big supermarkets do well. They tend to follow an aloof structure that works well when simply piling high and selling cheap but that then lacks the human interaction and warmth when you just want to pick up a little shop.This Co-Op has the nicest and most professional staff I have come across in a long while. First thing I notice is that they have a wide diversity of people working there and that is always nice to see.Then there is the knowledge of the staff. They know their stuff. On occasion they do come acropper such as when you present an unknown voucher or coupon. Some might say its a negative but whenever someone isn't sure they chase it up and get the information you need. No one knows everything and its refreshing when people put their hand up and admit it. And its even better when they then take the time to get you the right answer and fix anything that went wrong.The prices in the store are pretty good too given that its a local and such shops tend to have higher prices.I really like the ample parking spaces at the front and down the side as you can easily get of the Hagley Road without issue. And then it easy to rejoin given the double width exit.I also appreciate the neighbouring shops, from the vets to the pub, which make it a more productive visit.I highly recommend this branch of the Co-Op.
August 2023 by Norbitta
Good selection bakery, nice and friendly staff
August 2023 by Norbert Nowak
Good selection bakery, nice and friendly staff
August 2023 by J Singh
Ordered via Uber eats and left clear instructions on access to the apartment. Driver managed to press the intercom for the access gates however disappeared! I left a note on the app on the lack of mobile reception and specific instructions on how to get to my apartment!I?m not sure why he couldn?t access the property!I then reordered and the delivery was cancelled after waiting 15 minutes!!My advice is to use a more professional outlet!
June 2023 by Susan Price
Brilliant customer service! Big thanks to Jay who kindly pushed my trolley to the car today, loaded my boot up and returned it, bringing my trolley token back! Such good customer focus ?.
October 2022 by Jonathan Burden
Good discounts offered
October 2022 by Denisa Matei
Prices in here are ridiculous ? triple than normalthey literally ripping people of ? not to mention they don?t have enough staff so you have to wait on the queue foreverNever again ??
September 2022 by Paul Sidhu
A good selection for the size of store. Staff are polite. Good opening hours. Easy parking outside.
August 2022 by Linda Delaney
Air conditione d, nice staff, plenty of parking including disabled. Nice variety of fresh fruit veg and bread along with general groceries alcohol and tobacco
August 2022 by Edwin Ladd (Mr Ladd Media)
Great location clean tidy store handy for last min items with a lot of offers from time to time.
July 2022 by Sky BRADE
The staff are great helpful supportive plenty of choice in the shop .
July 2022 by Hassan Ahmed
I love going there bit pricey sometimes they low on stuff with pandemic ?
