March 2024 by Chris Worwood
Great knowledge and service from Pat Waldron. Will be back!
January 2024 by Mark Olivier
Just purchased a new sofa and office desk and couldn?t be happier with the service offered by Pat and Dave. Sofa was available for immediate delivery but Oat kindly arranged for 1 months storage at no extra cost. Quality and range of furniture is excellent
December 2023 by Linda
From the time we walked into the showroom for a browse and ended up buying an Italian leather suite to the delivery today the service has been exceptional. Staff were knowledgeable, helpful and caring and the delivery guys as I missed their call waited and took extreme care in getting the suite into the house and setting it up. First delivery people Ive had for a while that instantly took off their shoes. We have always brought our suites from Cousins partly because of the excellent quality, prices are affordable and the service has always been excellent. Sadly I was unable to complete the survey as my security has blocked it but I can only thank all the staff involved in this purchase.
December 2023 by maxine steeples
Wow?.. the best customer service I have ever received. What an amazing, hard working, patient, kind and funny your Kim at Tyseley is. She went above and beyond for us, she couldn?t do enough for us. We were so impressed. Thankyou Kim for being so wonderful. Cousins you have an amazing member of staff, you should be proud.Hopefully the delivery runs as smoothly, I?m sure it would if Kim was driving the truck!
December 2023 by alex Slater
Nice choice of home furnishings, the staff are very helpful, they are not pushy and give you plenty of time to choose exactly what you are looking for
November 2023 by If You Can Be Anything Bee A Good Person
Lots to see.Posh they be.Find a sale.Sometimes more.Else you will find me out the door.Bang for your buck.That takes luck.
October 2023 by Samina Naz
Pat provided great customer service and was really helpful in answering any queries we had, as well as taking the time to show us exactly what we were looking for. Had a pleasant experience overall thanks to Pat
October 2023 by Tariq Khan
Anthony Gordon was so professional and service was amazing - he looked me like we were his family - definitely shop here again
October 2023 by Kingshurst
Outstanding service all round. By Lynn( sales) Lorraine( payment office) and the delivery men. The ex display settees are bargains. They have some great furniture. Highly recommended. ??
October 2023 by Patrick Trappett
Had great service from pat Waldron today, lots of bargains and some great advice. Quality furniture, very large choice of furniture and all on sale.
October 2023 by Joanna Tildesley
Pat was very helpful and gave us time to freely consider our purchase
October 2023 by Adnan Zafar
Very good collection of sofa, dinning table and other stuff. We went for Sofa, like couple for us but bit pricey. Why not then we go with SCS or DFS if same price we have to pay here. thanks
October 2023 by Shireen Begum
Pat, thank you so much for sorting our bed. Fantastic customer service, very happy with the service ?
September 2023 by Sanam Farooq
I purchased a luxury sofa, and when i got the delivery i had two different coloured sofas. They replaced it to the original colour we wanted after waiting weeks.. so the sofa come finally but this time round the the colours right but the wooden feet are different colour more orangy but should be a darker colour like the last colours. Kind of disappointing after all the wait
September 2023 by Krav
We bought dining table chairs, then we came back again for their 38 year anniversary sale, 25%!! We bought more items and Asif was great, he helped us a lot, provided a further discount and a great service. Thanks Asif!!
