November 2023 by Michael Norton
No staff tried to pay for item pay machine didn't work the third one the staff brought over did the paper reciept machine didn't work nol conformation of sale no email absolute rubbish still waiting for item 114£ out of my bank no tablet yet the manager should be sacked.
October 2023 by Juwayriyah Bibi
I got the help needed when I went in store. However, after the order was placed I didn't receive any update on when my product had come in store. I had to chase it up myself and then I was told it has been delivered a week ago. I could have been informed at least.
October 2023 by louise Gowers
The member of staff who served up on click and collect was particularly rude and unpleasant to deal with. However the bargain was great and was available to collect quickly
October 2023 by mumtaz aziz
Terrible service, staff are not as attentive, some dont have any customer service skills, feels like a bunch of amatuer kids running it. But on a higher note currys gone downhill as a whole. They were taking £6.50 out of my account for 2 years as i assumed it was insurance that i set up for my laptop. I we t in after 2 years and they say i aint got insurance then i asked why have i got 6.50 coming out of my account they said they have not got any information and we cannot share that information with you, i was like but its coming out of my account i have a right to know, they said they cannot share that infirmation and cannot help me any further. I had to go through my bank to stop the money going through. Useless company. If u there for grab and go thats fine. But if u looking for customer support then one star to that.
October 2023 by Caroline Leonard
The staff here were extremely helpful when I got in a muddle this morning and my little daughter was with me. They went the extra mile so that we could get the things we needed and get on our way. Thanks guys!
October 2023 by Mujtaba Affan
Had a disgusting experience with this place due to the Manager over there Anant, I went down to purchase an iPad for myself, firstly Mis heard of what I went. Well that?s okay it?s a human thing to mishear something and there?s nothing wrong with but. But he starts to stars being rude and show you that he?s not going to offer his services and tells the other salesperson I approached to not serve us. This was extremely bizarre and when I mentioned him that he?s being rude, he starts to loose it and creates a nuisance and try to engage in a brawl.I do not want anyone to go through what I went through and did not end up buying due to such a bad experience.I hope the senior staff takes an action against this!
October 2023 by Esme
Just wanted to say thankyou to the shop assistant who assisted me today with getting a new iPhone charger- she was so friendly and helpful, will definitely be coming back to this store.
September 2023 by Brendan Nock
Went to collect my new printer tried to use the app for collecting online orders it put me in a queue then a member of staff at the collection point said quit the app I'll deal with now,great service from the staff poor from the app
August 2023 by Brian wilkes
Stick with Selly Oak, far better staff.I tried to buy a laptop from the Merry Hill store. The lady I spoke to knew little about the laptops, as she was from kitchen appliances. She asked advice off two other staff for back up, neither stayed around to offer advice or take over the sale. I have a blue light card and had a discount code to apply a saving for me. The staff in the shop said it could not be done with the way the blue light system works.Had to go to Selly Oak to another shop, so I popped into the Currys store there. Totally different response, more helpful staff and discount applied within minutes. Sale agreed and left with a brand new Laptop.My advice Selly Oak store every time.
August 2023 by Adam James
Not a bad place for electric appliances, I tend to order what I want online and collect in store, no issues from me just very limited interaction with the staff members so can't rate them personally on service levels.
July 2023 by shaiju pollayil joseph
only 1/2 experienced staff...Others don't know how to manage customer services or issues...
July 2023 by Michael Wright
Nice staff look after your needs verey helpful
July 2023 by Rosie Green
Very happy with the care with staf buying a tv
July 2023 by Jenny Edwards
Shocking. Bought laptop in store. Was over heating and making awful noise. They refused a refund and said it was fine. Never ever again
July 2023 by Tommy Vercetti
Came in to sort my yourplan account to order 2 tvs as the website was playing up , nadia served me and just didnt seem interested at all in sorting the website issue ... very poor attitude
