October 2023 by Maxine Courtney
Great variety of clothes. Household items, furniture and electrical. They deliver your furniture too.
October 2023 by david stephenson
Over priced goods.when given for free and to have them delivered is a rip off.
October 2023 by Johnny Harvey
Staff are rude, and they don't want your custom for their' "charity". Close the door on customers' half an hour early.
September 2023 by Maryam Usman
Very rude and disrespectful. Dirty looks and muttering under breath in the least discrete way possible. Asked not to pick stuff up. How are you supposed to buy something if you can't pick it up?!
August 2023 by Mary Tresigne
Went in the shop to buy two settees and a chair was helped by a lovely lady named Susan she is a volunteer very helpful and polite lady i would recommend the shop to other people
December 2022 by Lorraine Farrell
Shop great in acocks green alway clean and tidy the sale staff are fabulous ?I donot just go in to purchase I go in for a chat ?I know sue is no longer with us but I still think and remember her well done to a great charity ?thanks from the twins ?
October 2022 by Manuela Diana
They take the products for free and do not give discounts for children and speak badly to the customers! I do not recommend!
October 2022 by katys katys
They are rude and no nice with costumer !
May 2019 by David Sandall
I had wooden furniture to give away to Debra, as it seemed a good cause. I completed the online request for a collection of the furniture. They advertised a reply within 24 hours. Having not heard from Debra I contacted their nearest shop to the collection point, that being the Acocks Green shop. The gentleman I spoke to was most unhelpful, he simply told me to Whats Ap some photos. I asked for an email address as my photographs are on my PC. He told me the website was down. The next day I received a response to my online request, from their Shirley Road shop. The lady wanted photographs of the furniture, by email. Having looked at them she did not want some items as they had some in stock. One item had a mark on the front, but she said the driver would decide if he would take it. A van came, the driver took away a cabinet in excellent condition. I was given a leaflet, apparently the driver works for a company which does house clearance! Anyway, the driver asked where the other furniture was. I said upstairs. He said we don't go upstairs, health and safety.... Not insured... So the furniture has gone to the tip. I wonder, If I asked him to clear the house, would the driver have gone upstairs? Debra want something for nothing and I am sorry I gave them an excellent cabinet, rather that had joined the other stuff, in the tip.
April 2018 by OrangeTree67
Poor management. Arranged for furniture to be picked up and they cancel on the last minute. Rearranged for it to be picked up 2 days later, Allen never called back or turn up. Called twice only a woman named Joann picked up, she was nice but she couldn't fix our problem. Furniture lined up in my hallway for 4 more days.
March 2018 by Marian Spirea
Every month I visit Debra....and sometime I buy . They have inside a lot of funiture ,at good price's . They have a delivery , too