December 2023 by N.I
Rude and unhelpful staff, have no idea on what good customer service is whatsoever and always mess up your orders.I once requested stuffed crust on two large pizzas and when it arrived they had no stuffed crust on neither of them. I was told they would sort this out next time I order.I ordered again recently and requested stuffed crust to be added free of charge, I explained that on my last order it was missing and I was told it would be sorted out on my next order, however the guy on the phone was not willing to help or understand and said he can?t do anything about it.After being told this, I requested my order to be cancelled and refunded as I?m not willing to give custom to a business who don?t care about their customers.Surprisingly, after I had said this, I was told it?s fine and they will go ahead and add the stuffed crust free of charge.When the food arrives, yet again, there is no stuffed crust on any of the pizzas. I was lied to about and believed they would actually do the right thing and honour and make up for their previous mistake.In a nutshell, I was lied to just so I don?t cancel my order and was given false promises which obviously and intentionally was only to get me off the phone and pay for my food with no true intention of sorting this out for me.To add to this, the delivery driver got to my address, called to say he?s outside, once I opened the door, he was just sat their in his car staring at me eye to eye for a good 30 seconds as if he wanted me to come to his car myself, lazy driver is the least I could say! I paid £2 delivery charge so I expect an attempt at the delivery being made, not the driver sitting down and waiting for the customer to come out.DON?T ORDER FROM HERE, THEY CLEARLY DO NOT CARE ABOUT THEIR CUSTOMERS AND FULL OF UNHELPFUL, INCOMPETENT DECEIVING STAFF!!!
December 2023 by Latisha Bailey
Avoid this place at all costs they will miss items from your order, the pizza will arrive stuck to the top of the box and the customer service from the store and online team is appalling.Ordered food on the 14th November and was lied to by the manager of the store which refused to disclose his name stating that he would refund the order which was a complete lie. Spoken to the online customer service team and they have also refused to help and lie again stating someone from the store will be in contact.This company will have you going backwards and forwards as no one will take ownership. I have been lied to twice by both the store and customer service team. SAVE YOUR TIME AND SAVE YOUR MONEY AND BUY FROM A BETTER BUSINESS.The store needs urgently shutting down and the customer service team needs firing
December 2023 by Cass Eti
Think previous comments are harsh but that wasn't my experience.. staff were friendly and I didn't have any problems at all.. pizza was beautiful.. you can tell it's a clean place, 10/10 for me thanks
December 2023 by Thomas Porter
Cosey but quite busy outlet. Good service, collection or delivery, parking available.
December 2023 by Richard
Food is as expected but the area attracts some unwanted attention, especially in the early hours.
October 2023 by El Williams
Normally amazing but today I ordered two pizzas and two deserted. When it initially arrived one pizza and two desserts arrived. The driver said he would be back in 15 minutes with the pizza but 45 minutes later no pizza. I called up and they said it was being sent to me now. I waited another 30 mins for a cold pizza which had obviously been sat on the side for the time where it was not with me. Not at all happy.
October 2023 by Maria Doregos
My food never arrived I told them something was off never listened kept ending the call on
October 2023 by Parm Nandra
AVOID at all cost. The service is here is so poor, they need to shut it down. Seen them blowing there nose on top of the food and not wash hands.... The manager he can even speak english , he need to go back to school, doesn?t know about customer services, Avoid Avoid Avoid. Stick with local independent pizza places. Pizza Hut still the best. Need to be investigated urgently and SHUT DOWN .. These guy and the manager is rude do nit go there
October 2023 by Josh Yates
Staff are absolutely terrible, would never come here again, they really are
September 2023 by Hussein Yusuf
Bad quality pizzaDon't recommend at allThis was in 2019Send me a a free batch to try out and I will give an updated review?
August 2023 by Jake Gibbons
Food was absolutely fine. However i went to collect my food, and although it said it was ready to collect, I had to wait an extra 30 minutes for somebody to even come and serve me, even though there was only one other person infront of me. Service in store was shocking.
August 2023 by Hanan Wadood Sheikh
Went for the vegan pepperoni ? it was just ok. The veggie sizzler is nice. The customer service was good and the members of were polite.
August 2023 by Jackie Wells
Our pizzas were cooked super quick and they were tasty.Service was great too.
July 2023 by shahed ahmad
Price is a bit too much but food is yummy. I love the BBQ sauce one which is my favourite and my own choice. I always eat it there each time.
July 2023 by Rajneesh Bhardwaj
Amazing Food Amazing Customer Service Great Prices
