February 2024 by Pedro Echeverría Hernández
The attention is horrible, I need help with my plan and they just treat me like a animal. 5 people to attend at 9 am and they definitely doesn?t have any good manners to speak with one old customer
February 2024 by Alan Jennings
Upgraded phone here, staff were polite friendly and helpful
February 2024 by Michael Raynaud
Dealt with the worst, most unhelpful, rudest girl? Didn?t help at all and didn?t care. This kind of people shouldn?t be employed in the first place.
December 2023 by Eric Schmidt
The store was unable to cancel my contract, they made me wait for over 20 mins for the manager to come then I find out there is no manager on site once I speak to another person.The member of staff refused to cancel my contract and fed me false information about my rights to cancel and process to get it cancelled.Extremely poor experience.
November 2023 by Bhargav Kakani
New store of EE mobile with good response.
October 2023 by Ammar Imran
I just purchased 2 pay-as-you-go SIM cards with my brother from the Corporation Street location. The staff there was very rude. After buying the SIM cards, they assured us that they were already active. However, when I got home and checked, the SIM cards were not working. I rushed back to the store around 4:55, and they refused to let us in, even though their posted closing time was 5:30. I had driven for 45 minutes to get there.After some pleading, one of the ladies finally allowed me into the store, where she admitted that the SIM cards were not activated. Before purchasing, I specifically asked a staff member if 5G would work on pay-as-you-go, and he assured me it would. However, after activation, they now claim that 5G won't work.This was a terrible experience, and I would strongly advise against buying EE's budget services. Their staff was extremely disrespectful and rude.
October 2023 by Pervaiz Iqbal
TINA & her one colleague are very discourteous & rude and not willing to attend customers.disappointed for being EE customer.
October 2023 by Annette Reid
Went into shop to sort issue with my photo gallery, the young guy on front desk, had quick look, said he didn't know what or how to solve problem, he sent me to bullring store, who did help, but issue wasn't solved. Was really annoyed that both shops do same service yet corporate st store couldn't be bothered.
October 2023 by Nikeel Lalli
Terrible service. The staff member, Shane, was extremely rude and lacked basic customer service ettiquette. My father was explaining his issue with a SIM card and this was met with a very blunt and passive aggressive attitude from Shane. I genuinely found myself in disbelief that he could be so impolite on such a matter which could of been consulted in a more appropriate manner. I find it even more surprising he was 'store leader' and dealt with customers this way; not a good look for the EE brand.
October 2023 by Lucke One
Closed the shop early. Waste
October 2023 by MANIMUTHU ARUNMOZHI
Long wait time as there was less staff. Almost 1hr waited just to have 2 mins conversion.
September 2023 by Dhafer Alahamari
Very wonderful, especially the employee Tina. She is very wonderful. She helped me. I will continue to deal with her always. Thank you, Tina
September 2023 by Dhafer Alahmari
Very wonderful, especially the employee Tina. She is very wonderful. She helped me. I will continue to deal with her always. Thank you, Tina
August 2023 by Anaiyah Mohammed
Amazing customer service and friendly staff after having a terrible experience at the Perry Barr Walsall road store yesterday and terrible customer service I considered leaving ee but after attending this store today I?m happy to stay with ee now
July 2023 by Debbie Kerslake
Excellent service. Extremely helpful, clearly explaining options.
