March 2024 by Faduma sharif
Walked into this EE store ( Kings heath) today to enquire about a dongle and was helped by this very kind, helpful and excellent staff member called Nathan. He took time with us and explained all the options and went out of his way for us . Also i have ended up treating myself with a lovely phone and gave me great deals and gift as an option. I would like to thank Nathan for his phenomenal customer service and appreciate your work attitude. Many thanks from a grateful customer.
December 2023 by Ammar Bhatti
Very Sorry to write these kind of Comment but unfortunately I really disappointed from EE customer service I am existing customer also
October 2023 by Groucho Marks
Very helpful knowledgeable staff and I was served promptly. Much better than trying to choose a device by looking at the website.
September 2023 by Unknown Unknown
Came into store on Tuesday the employee just staring at me another there was a blond dude swearing behind another employee back which is disgusting left the store immediately
August 2023 by L L (Sweetsap)
Help is there when staff are free but pay attention to their deal offers that's right for you.
July 2023 by S H
Ee Kingsheath nathan by far the best customer service iv ever had. He was so helpful. 10 out of 10 for the way he came across, the way he spoke to us and the how he helped us get the best deal. Thankyou for your help will be coming back in the future because of the great customer service.
July 2023 by Hassan Aftab
Had a mixup with head office, came to collect my phone but was not in stock. Spoke to Nasreen who was very helpful and found a phone in another branch for me to collect on the same day. Completed all my paperwork quickly and efficiently. Great service.
September 2022 by Mohammed Shahban
I wanted to give 0 stars the staff in this store are unhelpful everything seems to be an effort even to point they wouldnt sell me a pay as you go sim as the claimed they did not have any available went to Asda a bought one from there. THANK YOU EE I have now moved my accounts to Vodafone.
August 2022 by Salma Bibi
Great customer service from Harj today. He went out of his way to answer my questions and was very knowledgeable.
July 2022 by Salma B
Great customer service from Harj today. He went out of his way to answer my questions and was very knowledgeable.
July 2022 by Sa Bi
Great customer service from Harj today. He went out of his way to answer my questions and was very knowledgeable.
July 2022 by Alice
Knowledgeable staff, woman who served me was helpful thorough, helped me get the best price. Really pleased.
May 2022 by S B
I live in bournemouth but visit hometown of Birmingham to see poorly father . Today his phone stopped charging and was very upset so I took it to EE kings Heath and Dan and Jamal were excellent service :) and sorted the issue. We are long term EE customers and the service given is the reason why :)) thank you so much guys and a happy father is a happy daughter ?????
May 2022 by David Trumper
EE DREAM TEAMThese guys are the EE dream team.....JAMAL, DANNY, RYAN, HASSAN.These guys know their phone stuff to the highest level and are friendly and customer focused at platinum standard.. Jamal found an ingenious solution to a phone issue I had and I was truly impressed.These guys went that extra mile in every way and were simply the best.Thank you big time.
April 2022 by Marina Christopher
Unfortunately, request was denied due to contract