June 2023 by Annisa Khan
Honestly the most muggiest and rude staff you?ll ever find. My husband waited 30 days for his £23 to go onto his App so he ordered a Nike top baring in mind they don?t state you?ve gotta pick it up within 10 days so I rang and spoke to some woman and said to her that it?ll be at a later date which I told and made her aware that?ll I?ll come get it so she said she noted it down. I rang when I was on my way to pick it up and the person on the other end of.the phone mate honestly get your manners checked.. tells me ?you?ll be wasting your time and effort? so when I got home they called me to say it?s ready but tbh we left it and opened a case because of how rude the staff are and how they spoke to my husband and for a refund.. I also said to my husband I?d rather buy the top outright probs cheaper and can get two for that price.. and delivered because we have that much respect for ourselves you don?t deserve our custom.. what ever the outcome I hope you guys close down.. well ill mannered for adults and people who work there.
June 2023 by Faith Aldridge
No happy at all went in for some slides size 10 got home and thay was a size 9
May 2023 by Ste ven
Managers dumb wouldn't exchange an item bought online."If you've paid by credit or debit card you can also pop down to your local Footasylum store, take your dispatch note and the goods you want to exchange and as long as they have the item you want in stock, the store team will be happy to do this for you. "
December 2022 by Paul
Terrible customer service via internet, no contact details , cant ring , cant email, if you want to spend hours trying find out where your parcels gone, you have come to right place, still cant make any contact,!!!Dont buy.
December 2022 by Melissa Alice Collins
Needs to be bigger and have more junior items including trainers
November 2022 by kacper swiatek
Good prices and everything but probably the worst stuff that you can get was about to buy a jacket from them but after how the staff behaved, I preferred to go somewhere different and spend my money elsewhere.
August 2022 by Poppy Lowe
The manager is so rude and disrespectful needs to be fired!!!
March 2022 by Sam Young
Clean, tidy and well stocked. Most sizes available. Staff are helpful and friendly.
March 2022 by Parardice Forever
Ordered online went to collect in store , staff seem disinterested and very slow service , Assisstant seem to lack manners when asking one to wait to one side so someone can find my click and collect order Sunday 14/11/21 230pm , service used to be excellent seems going downhill will shop elsewhere in future !!
January 2022 by louise johnson
The assistant didn't know the line of Adidas trainers I was after and they didn't have them anyway but he was still polite. It's a nice shop but it's dark and small. I still purchased something else and the assistant who served me was very pleasant.
January 2022 by Mitesh Patel
Stacked high with high prices! Staff are mostly students so expect student behaviour i.e more talking and larking about. No one really seem bothered apart from the team manager who was doing most of the work.
January 2022 by Waqar Ali
Big store . More space to walk and view items unlike the overcrowded and dark bullring store . Didn't buy anything but had a good browse.
November 2021 by S J
Ordered online went to collect in store , staff seem disinterested and very slow service , Assisstant seem to lack manners when asking one to wait to one side so someone can find my click and collect order Sunday 14/11/21 230pm , service used to be excellent seems going downhill will shop elsewhere in future !!
September 2021 by Scarlett Emmalene
Brilliant much better than JD. Prices are slightly cheaper for the same products.. Definitely will be returning!! Staff were very helpful too!!
August 2021 by Mohammed Haroon
It's was ok, went to buy some trainers for my daughter. They didn't have the ones she wanted so ended up going into the city centre.
